Zuora System Status Page
All Systems Operational
AMERICAS - CLOUD 1 (NA1) - *.na.zuora.com ? Operational
Production UI ? Operational
Production API ? Operational
Production Integrations ? Operational
Production Batch Operations ? Operational
Production Analytics ? Operational
Sandbox UI ? Operational
Sandbox API ? Operational
Sandbox Integrations ? Operational
Sandbox Batch Operations ? Operational
Sandbox Analytics ? Operational
Central Sandbox ? Operational
AMERICAS - CLOUD 2 (NA2) - www|rest.zuora.com ? Operational
Production UI ? Operational
Production API ? Operational
Production Integrations ? Operational
Production Batch Operations ? Operational
Production Analytics ? Operational
Sandbox UI ? Operational
Sandbox API ? Operational
Sandbox Integrations ? Operational
Sandbox Batch Operations ? Operational
Sandbox Analytics ? Operational
Central Sandbox ? Operational
EUROPE - CLOUD 1 (EU1) - *.eu.zuora.com ? Operational
Production UI ? Operational
Production API ? Operational
Production Integrations ? Operational
Production Batch Operations ? Operational
Production Analytics ? Operational
Sandbox UI ? Operational
Sandbox API ? Operational
Sandbox Integrations ? Operational
Sandbox Batch Operations ? Operational
Sandbox Analytics ? Operational
Central Sandbox ? Operational
MARKETPLACE (CONNECT) APPLICATIONS ? Operational
Marketplace (Connect) - Production ? Operational
ZUORA REVENUE CLOUD ? Operational
Revenue Core Services Operational
Revenue API Service Operational
ZEPHR ? Operational
Zone A Operational
Zone B Operational
Zone C Operational
Zone H Operational
Zone L Operational
Zone P Operational
Integration APIs (*.api.zephr.com) Operational
Legacy blaize.io integrations Operational
Admin Console Operational
Payment provider integrations Operational
ZUORA ONEID ? Operational
Billing tenant access ? Operational
SCIM provisioning ? Operational
Revenue tenant access ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Americas Cloud 1 (NA1) Production Response Time - Measured from US and EU ?
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Americas Cloud 1 (NA1) Sandbox Response Time - Measured from US and EU ?
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Americas Cloud 2 (NA2) Production Response Time - Measured from US and EU ?
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Americas Cloud 2 (NA2) Sandbox Response Time - Measured from US and EU ?
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EUROPE CLOUD 1 (EU1) Production Response Time - Measured from EU ?
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EUROPE CLOUD 1 (EU1) Sandbox Response Time - Measured from EU ?
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Zephr Console ?
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Zephr Global CDN ?
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Past Incidents
Apr 29, 2024

No incidents reported today.

Apr 28, 2024

No incidents reported.

Apr 27, 2024

No incidents reported.

Apr 26, 2024

No incidents reported.

Apr 25, 2024
Degradation of Service
Resolved - This incident has been resolved.
Apr 25, 18:03 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 25, 14:39 PDT
Investigating - We are investigating an issue impacting customers in our NA2 datacenter - Zuora ID : ZID-NA2-PROD-29
Apr 25, 12:37 PDT
Latency in Zuora Connector for Salesforce CRM sync jobs impacting NA2 Sandbox tenants
Resolved - This incident has been resolved.
Apr 25, 16:26 PDT
Monitoring - A fix has been implemented and we are monitoring the results
Apr 24, 23:52 PDT
Investigating - Our engineers are currently investigating the issue.
Apr 24, 21:17 PDT
Apr 24, 2024
Apr 23, 2024
Some intermittent failures happens when changing PRPC object from the PRPC page.
Resolved - This incident has been resolved.
Apr 23, 15:16 PDT
Update - This issue is resolved in Sandbox and our team is still investigating the issue in production.
Apr 23, 11:03 PDT
Investigating - We are currently have some intermittent failures happens when changing PRPC object from the PRPC page.
The current environement are impacted :
US PROD
Apr 23, 04:49 PDT
Apr 22, 2024

No incidents reported.

Apr 21, 2024
Performance degradation from Zuora to Salesforce due to the ongoing Salesforce issue
Resolved - This incident has been resolved.
Apr 21, 10:34 PDT
Update - Update: We could see the salesforce incident is resolved; we will continue monitoring.
Apr 21, 10:21 PDT
Monitoring - Customers may see a performance degradation in their sync from Zuora to Salesforce due to a Salesforce issue.
Apr 21, 10:09 PDT
Performance degradation in NA2 production
Resolved - This incident has been resolved.
Apr 21, 01:23 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 20, 22:34 PDT
Investigating - We are investigating with the highest priority performance degradation impacting NA2 production environment.
Apr 20, 21:04 PDT
Apr 20, 2024
Performance degradation with tax app posting invoices affecting NA1, NA2 and EU production tenants
Resolved - This incident has been resolved.
Apr 20, 09:47 PDT
Monitoring - A fix has been implemented and we are monitoring the issue.
Apr 20, 04:47 PDT
Identified - The issue has been identified and fix is impletmented
Apr 20, 04:47 PDT
Investigating - We are currently investigating the issue
Apr 20, 04:35 PDT
Apr 19, 2024
Performance degradation impacting EU and NA1 sandbox tenants
Resolved - This incident has been resolved.
Apr 19, 03:56 PDT
Monitoring - A fix has been implemented and we have observed that system performance is back to normal.
Apr 19, 03:26 PDT
Update - We are continuing to investigate this issue.
Apr 19, 02:09 PDT
Investigating - We are investigating performance degradation impacting EU and NA1 sandbox tenants.
Apr 19, 01:42 PDT
Apr 18, 2024

No incidents reported.

Apr 17, 2024
Domain resolution is intermittently failing, causing a high percentage of requests to the CDN and public APIs to fail
Resolved - This incident has been resolved.
Apr 17, 04:43 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 17, 04:03 PDT
Investigating - We are currently investigating this issue.
Apr 17, 03:55 PDT
Apr 16, 2024

No incidents reported.

Apr 15, 2024
Latency in Zuora Connector for Salesforce CRM sync jobs impacting NA Central Sandbox tenants
Resolved - This incident has been resolved.
Apr 15, 22:24 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 15, 17:15 PDT
Investigating - Our engineers are currently investigating the issue.
Apr 15, 16:07 PDT
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