Zuora Status

Zuora System Status Page

All Systems Operational

AMERICAS - CLOUD 1 (NA1) - *.na.zuora.com Operational

Production UI Operational

Production API Operational

Production Integrations Operational

Production Batch Operations Operational

Production Analytics Operational

Sandbox UI Operational

Sandbox API Operational

Sandbox Integrations Operational

Sandbox Batch Operations Operational

Sandbox Analytics Operational

Central Sandbox Operational

AMERICAS - CLOUD 2 (NA2) - www|rest.zuora.com Operational

Production UI Operational

Production API Operational

Production Integrations Operational

Production Batch Operations Operational

Production Analytics Operational

Sandbox UI Operational

Sandbox API Operational

Sandbox Integrations Operational

Sandbox Batch Operations Operational

Sandbox Analytics Operational

Central Sandbox Operational

EUROPE - CLOUD 1 (EU1) - *.eu.zuora.com Operational

Production UI Operational

Production API Operational

Production Integrations Operational

Production Batch Operations Operational

Production Analytics Operational

Sandbox UI Operational

Sandbox API Operational

Sandbox Integrations Operational

Sandbox Batch Operations Operational

Sandbox Analytics Operational

Central Sandbox Operational

MARKETPLACE (CONNECT) APPLICATIONS Operational

Marketplace (Connect) - Production Operational

ZUORA REVENUE CLOUD Operational

Revenue Core Services Operational

Revenue API Service Operational

ZEPHR Operational

Zone A Operational

Zone B Operational

Zone H Operational

Zone L Operational

Zone P Operational

Integration APIs (*.api.zephr.com) Operational

Legacy blaize.io integrations Operational

Admin Console Operational

Payment provider integrations Operational

ZUORA ONEID Operational

Billing tenant access Operational

SCIM provisioning Operational

Revenue tenant access Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Americas Cloud 1 (NA1) Production Response Time - Measured from US and EU

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Americas Cloud 1 (NA1) Sandbox Response Time - Measured from US and EU

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Americas Cloud 2 (NA2) Production Response Time - Measured from US and EU

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Americas Cloud 2 (NA2) Sandbox Response Time - Measured from US and EU

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EUROPE CLOUD 1 (EU1) Production Response Time - Measured from EU

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EUROPE CLOUD 1 (EU1) Sandbox Response Time - Measured from EU

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Past Incidents

Dec 3, 2023

No incidents reported today.

Dec 2, 2023

No incidents reported.

Dec 1, 2023

No incidents reported.

Nov 30, 2023

'No Healthy Upstream' in EU Sandbox Workflow App

Resolved - This incident has been resolved.
Nov 30, 03:26 PST

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 30, 01:49 PST

Investigating - We are experiencing an issue with the Workflow app in EU Sandbox environments. Our engineering teams are investigating with priority.
Nov 30, 01:45 PST

Nov 29, 2023

No incidents reported.

Nov 28, 2023

No incidents reported.

Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.

Nov 23, 2023

No incidents reported.

Nov 22, 2023

Multiple Taxation Services connect issue

Resolved - This incident has been resolved.
Nov 22, 11:17 PST

Monitoring - Our Engineering team has deployed a mitigation for this incident. Taxation service has been restored as of approx. 12:45pm PST
Nov 21, 13:05 PST

Update - We are continuing to investigate this issue.
Nov 21, 12:15 PST

Investigating - Our Engineering teams are looking into a taxation issue with multiple taxation services causing 500 responses
Nov 21, 12:04 PST

Nov 21, 2023

OneID service issue

Resolved - This incident has been resolved.
Nov 21, 16:04 PST

Monitoring - We've fixed the underlying issue and we are monitoring the results.
Nov 21, 15:00 PST

Investigating - Our Engineering teams are reviewing an issue with our OneID service returning a error
Nov 21, 13:36 PST

Zuora Revenue Unavailable in NA Production for Subset of Customers

Resolved - A fix has been implemented and this incident has been resolved.
Nov 21, 11:18 PST

Identified - Zuora Revenue is unavailable in NA production for a subset of customers. The issue has been identified and a fix is being implemented with highest priority.
Nov 21, 10:35 PST

Nov 20, 2023

No incidents reported.

Nov 19, 2023

Connect Developer Tools jobs and Jar based jobs are stuck in queue.

Resolved - This incident has been resolved.
Nov 19, 14:18 PST

Update - We are continuing to monitor for any further issues.
Nov 19, 13:13 PST

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 19, 13:01 PST

Investigating - We are currently investigating this issue
Nov 19, 10:34 PST