This incident has been resolved.
Mar 23, 04:47 PDT
We have identified the cause of the issue and currently working on fixing it.
Mar 17, 17:49 PDT
We have identified elevated rate of 500 errors on 13/03 10:09 - 10:10 PM PDT and 14/03 2:01 - 2:02 AM PDT, . Our teams are working on this with the highest priority.
Mar 14, 04:09 PDT
We are continuing to monitor for any further issues.
Mar 13, 04:51 PDT
The issue was resolved and has not reoccurred. We will continue to monitor.
Mar 7, 19:34 PST
We have identified between 21:25 and 21:26 PST March 6, there was an elevated rate of 500 errors with no clear returned API response for a very small subset of US Production and Sandbox. Our teams are working on this with the highest priority.
Mar 7, 18:29 PST