Zuora System Status Page
All Systems Operational
AMERICAS - HOSTED Operational
Production UI ? Operational
Production API ? Operational
Production Integrations Operational
Production Batch Operations ? Operational
Production Analytics ? Operational
Sandbox UI ? Operational
Sandbox API ? Operational
Sandbox Integrations ? Operational
Sandbox Batch Operations ? Operational
Sandbox Analytics ? Operational
AMERICAS - CLOUD Operational
Production UI Operational
Production API Operational
Production Integrations Operational
Production Batch Operations Operational
Production Analytics Operational
Sandbox UI Operational
Sandbox API Operational
Sandbox Integrations Operational
Sandbox Batch Operations Operational
Sandbox Analytics Operational
Production Integrations ? Operational
EUROPE - CLOUD Operational
Production UI Operational
Production API Operational
Production Integrations Operational
Production Batch Operations Operational
Production Analytics ? Operational
Sandbox UI Operational
Sandbox API Operational
Sandbox Integrations Operational
Sandbox Batch Operations Operational
Sandbox Analytics ? Operational
CONNECT APPLICATIONS Operational
Connect - Production ? Operational
RevPro ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Americas Production Response Time - Measured from US and EU ?
Fetching
Americas Sandbox Response Time - Measured from US and EU ?
Fetching
EU Production Response Time - Measured from EU ?
Fetching
EU Sandbox Response Time - Measured from EU ?
Fetching
Past Incidents
Jun 26, 2019
Retry sync functionality on Data Connect UI unavailable
Resolved - This incident has been resolved.
Jun 26, 05:04 PDT
Update - We are continuing to investigate this issue.
Jun 26, 02:41 PDT
Investigating - We have identified an issue where the retry sync functionality on Data Connect UI is unavailable. This is affecting customers who have the Data Connect feature enabled.
Our engineering teams are currently investigating this with highest priority.
Jun 26, 02:24 PDT
Jun 25, 2019

No incidents reported.

Jun 24, 2019

No incidents reported.

Jun 23, 2019

No incidents reported.

Jun 22, 2019

No incidents reported.

Jun 21, 2019

No incidents reported.

Jun 20, 2019

No incidents reported.

Jun 19, 2019

No incidents reported.

Jun 18, 2019

No incidents reported.

Jun 17, 2019
Processing delays for Workflow App tasks
Resolved - This incident has been resolved.
Jun 17, 08:33 PDT
Monitoring - The performance degradation has been resolved and tasks are now processing at normal speeds. We are continuing to monitor for further issues.
Jun 17, 06:05 PDT
Investigating - We are investigating processing delays on Workflow tasks for Production tenants. Our internal teams are engaged and working to resolve with upmost priority.
Jun 17, 05:26 PDT
Jun 16, 2019

No incidents reported.

Jun 15, 2019

No incidents reported.

Jun 14, 2019

No incidents reported.

Jun 13, 2019
Issue affecting Promocodes on Production
Resolved - This incident is now resolved and the Promo Codes app is fully operational again.
Jun 13, 06:09 PDT
Monitoring - A fix has been implemented and the Promo Codes app has been reverted to the previous UI version.
We are monitoring to make sure everything is running as expected.
Jun 13, 05:33 PDT
Investigating - We are investigating an issue affecting Promocodes on Production.
Jun 13, 05:15 PDT
Connection timeout errors for Braintree Payment Gateway
Resolved - This incident has been resolved.
Jun 13, 04:50 PDT
Monitoring - Braintree Payment Gateway have implemented a fix and are monitoring the results: https://status.braintreepayments.com/
Jun 13, 04:08 PDT
Identified - As per the latest Braintree update, the issue has been identified and a fix is being implemented: https://status.braintreepayments.com/
Jun 13, 03:27 PDT
Investigating - We are investigating connection timeout errors for a small subset of customers using Braintree payment gateway. Currently Braintree is encountering an issue as posted on their trust page: https://status.braintreepayments.com/
Jun 13, 03:03 PDT
Jun 12, 2019

No incidents reported.

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