Zuora System Status Page
Monitoring - In Addition to NA1 Sandbox, a fix has been implemented in the NA1 Production environment, and we are monitoring the results.
May 17, 2024 - 21:27 PDT
Identified - A fix has been implemented in the Sandbox environment, and we are monitoring the results.
May 17, 2024 - 17:52 PDT
Investigating - We are currently investigating intermittent API degradation for a subset of tenants using /v2 APIs.
May 17, 2024 - 12:56 PDT
AMERICAS - CLOUD 1 (NA1) - *.na.zuora.com ? Operational
Production UI ? Operational
Production API ? Operational
Production Integrations ? Operational
Production Batch Operations ? Operational
Production Analytics ? Operational
Sandbox UI ? Operational
Sandbox API ? Operational
Sandbox Integrations ? Operational
Sandbox Batch Operations ? Operational
Sandbox Analytics ? Operational
Central Sandbox ? Operational
AMERICAS - CLOUD 2 (NA2) - www|rest.zuora.com ? Operational
Production UI ? Operational
Production API ? Operational
Production Integrations ? Operational
Production Batch Operations ? Operational
Production Analytics ? Operational
Sandbox UI ? Operational
Sandbox API ? Operational
Sandbox Integrations ? Operational
Sandbox Batch Operations ? Operational
Sandbox Analytics ? Operational
Central Sandbox ? Operational
EUROPE - CLOUD 1 (EU1) - *.eu.zuora.com ? Degraded Performance
Production UI ? Operational
Production API ? Degraded Performance
Production Integrations ? Operational
Production Batch Operations ? Operational
Production Analytics ? Operational
Sandbox UI ? Operational
Sandbox API ? Degraded Performance
Sandbox Integrations ? Operational
Sandbox Batch Operations ? Operational
Sandbox Analytics ? Operational
Central Sandbox ? Operational
MARKETPLACE (CONNECT) APPLICATIONS ? Operational
Marketplace (Connect) - Production ? Operational
ZUORA REVENUE CLOUD ? Operational
Revenue Core Services Operational
Revenue API Service Operational
ZEPHR ? Operational
Zone A Operational
Zone B Operational
Zone C Operational
Zone H Operational
Zone L Operational
Zone P Operational
Integration APIs (*.api.zephr.com) Operational
Legacy blaize.io integrations Operational
Admin Console Operational
Payment provider integrations Operational
ZUORA ONEID ? Operational
Billing tenant access ? Operational
SCIM provisioning ? Operational
Revenue tenant access ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Americas Cloud 1 (NA1) Production Response Time - Measured from US and EU ?
Fetching
Americas Cloud 1 (NA1) Sandbox Response Time - Measured from US and EU ?
Fetching
Americas Cloud 2 (NA2) Production Response Time - Measured from US and EU ?
Fetching
Americas Cloud 2 (NA2) Sandbox Response Time - Measured from US and EU ?
Fetching
EUROPE CLOUD 1 (EU1) Production Response Time - Measured from EU ?
Fetching
EUROPE CLOUD 1 (EU1) Sandbox Response Time - Measured from EU ?
Fetching
Zephr Console ?
Fetching
Zephr Global CDN ?
Fetching
Past Incidents
May 23, 2024

No incidents reported today.

May 22, 2024

No incidents reported.

May 21, 2024
Resolved - This incident has been resolved.
May 21, 23:41 PDT
Monitoring - We have identified a higher than normal levels of latency in NA2 Sandbox (SBX01). This impacted a very limited set of customers with using services in the above context starting on May 21, 2024, 8:39 AM. Latency seems to be decreasing with time and we're continuously monitoring until it comes back to normal。
May 21, 12:16 PDT
May 20, 2024
Resolved - This incident has been resolved.
May 20, 22:54 PDT
Monitoring - We have identified a performance degradation for Billing API and UI transactions in NA2 Production. This impacted a very limited set of customers with Zuora ID ZID-NA2-PROD-29 between 2024-05-20 03:25 PM PDT - 2024-05-20 03:34 PM PDT. We have implemented a fix and are monitoring the issue very closely.
May 20, 16:03 PDT
May 19, 2024

No incidents reported.

May 18, 2024

No incidents reported.

May 17, 2024

Unresolved incident: Intermittent performance degradation for a subset of customers using /v2 APIs..

May 16, 2024

No incidents reported.

May 15, 2024
Resolved - This incident has been resolved.
May 15, 08:56 PDT
Investigating - A subset of customers in NA Central Sandbox environment would experience delays in notifications triggered by custom events. Our engineering team is reviewing the issue on priority.
May 14, 23:00 PDT
May 14, 2024
Resolved - This incident has been resolved.
May 14, 23:09 PDT
Monitoring - We have observed performance returning to optimal levels
May 14, 03:58 PDT
Investigating - We are currently investigating this issue.
May 14, 03:34 PDT
Resolved - This incident has been resolved.
May 14, 08:39 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 14, 08:14 PDT
Update - We are continuing to work on a fix for this issue.
May 14, 02:49 PDT
Identified - The issue has been identified and we are working on the code fix
May 14, 02:11 PDT
Resolved - This incident has been resolved.
May 14, 05:14 PDT
Investigating - A subset of customers in NA Central Sandbox environment would experience delays in notifications triggered by custom events. Our engineering team is reviewing the issue on priority.
May 13, 23:31 PDT
May 13, 2024
May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024
Resolved - This incident has been resolved.
May 10, 15:21 PDT
Monitoring - We have identified intermittent performance degradation for a small subset of APIs including order previews in NA2 Production. This impacted a very limited set of customers with Zuora ID ZID-NA2-PROD-19. We have implemented a fix and are monitoring the issue very closely.
May 10, 09:52 PDT
May 9, 2024

No incidents reported.