Zuora System Status Page
Update - A fix has been implemented in the Sandbox environment, and we are monitoring the results.
Jun 13, 2024 - 19:59 PDT
Update - We are continuing to work on a fix for this issue.
Jun 13, 2024 - 16:36 PDT
Update - We are continuing to work on a fix for this issue.
Jun 13, 2024 - 16:34 PDT
Identified - Our Engineering team has identified an issue where optional lookup fields on Object records are not synced with Zuora Connector for Salesforce CRM. This does not impact parent-child object records.
Jun 13, 2024 - 16:28 PDT
AMERICAS - CLOUD 1 (NA1) - *.na.zuora.com ? Operational
Production UI ? Operational
Production API ? Operational
Production Integrations ? Operational
Production Batch Operations ? Operational
Production Analytics ? Operational
Sandbox UI ? Operational
Sandbox API ? Operational
Sandbox Integrations ? Operational
Sandbox Batch Operations ? Operational
Sandbox Analytics ? Operational
Central Sandbox ? Operational
AMERICAS - CLOUD 2 (NA2) - www|rest.zuora.com ? Operational
Production UI ? Operational
Production API ? Operational
Production Integrations ? Operational
Production Batch Operations ? Operational
Production Analytics ? Operational
Sandbox UI ? Operational
Sandbox API ? Operational
Sandbox Integrations ? Operational
Sandbox Batch Operations ? Operational
Sandbox Analytics ? Operational
Central Sandbox ? Operational
EUROPE - CLOUD 1 (EU1) - *.eu.zuora.com ? Operational
Production UI ? Operational
Production API ? Operational
Production Integrations ? Operational
Production Batch Operations ? Operational
Production Analytics ? Operational
Sandbox UI ? Operational
Sandbox API ? Operational
Sandbox Integrations ? Operational
Sandbox Batch Operations ? Operational
Sandbox Analytics ? Operational
Central Sandbox ? Operational
MARKETPLACE (CONNECT) APPLICATIONS ? Operational
Marketplace (Connect) - Production ? Operational
ZUORA REVENUE CLOUD ? Operational
Revenue Core Services Operational
Revenue API Service Operational
ZEPHR ? Operational
Zone A Operational
Zone B Operational
Zone C Operational
Zone H Operational
Zone L Operational
Zone P Operational
Integration APIs (*.api.zephr.com) Operational
Legacy blaize.io integrations Operational
Admin Console Operational
Payment provider integrations Operational
ZUORA ONEID ? Operational
Billing tenant access ? Operational
SCIM provisioning ? Operational
Revenue tenant access ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Americas Cloud 1 (NA1) Production Response Time - Measured from US and EU ?
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Americas Cloud 1 (NA1) Sandbox Response Time - Measured from US and EU ?
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Americas Cloud 2 (NA2) Production Response Time - Measured from US and EU ?
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Americas Cloud 2 (NA2) Sandbox Response Time - Measured from US and EU ?
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EUROPE CLOUD 1 (EU1) Production Response Time - Measured from EU ?
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EUROPE CLOUD 1 (EU1) Sandbox Response Time - Measured from EU ?
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Zephr Console ?
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Zephr Global CDN ?
Fetching
Past Incidents
Jun 17, 2024
Resolved - This incident has been resolved.
Jun 17, 08:16 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 17, 07:46 PDT
Investigating - We are currently investigating this issue.
Jun 17, 04:57 PDT
Jun 16, 2024

No incidents reported.

Jun 15, 2024

No incidents reported.

Jun 14, 2024

No incidents reported.

Jun 13, 2024
Resolved - This incident has been resolved.
Jun 13, 14:55 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 13, 08:53 PDT
Investigating - Some may experience performance degradation with Zuora connector for Salesforce CRM. Our engineers are actively checking on the issue.
Jun 13, 07:04 PDT
Jun 12, 2024
Resolved - We have identified the cause of these errors and applied a fix to prevent it recurring.
Jun 12, 03:41 PDT
Monitoring - W are investigating an increase in error rate on CDN services in Zone A and Zone B for traffic served in North America, between 6:03-6:08am UTC. Service returned to normal immediately afterwards and continues to operate normally.
Jun 12, 02:54 PDT
Resolved - This incident has been resolved.
Jun 12, 02:21 PDT
Monitoring - We identified an intermittently Data Query performance degradation issue on EU Production tenants. A fix has been implemented and we are monitoring the results.
Jun 12, 01:10 PDT
Jun 11, 2024
Resolved - This incident has been resolved.
Jun 11, 14:38 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 11, 11:19 PDT
Investigating - We’re investigating performance degradation in NA1/NA2 central sandbox environment where a subset of customers are encountering “Internal Server Error” after login and components such as Object Manager, Custom Objects, Data Query are unavailable. We’re investigating this with the highest priority.
Jun 11, 10:33 PDT
Jun 10, 2024

No incidents reported.

Jun 9, 2024

No incidents reported.

Jun 8, 2024

No incidents reported.

Jun 7, 2024

No incidents reported.

Jun 6, 2024
Resolved - This incident has been resolved.
Jun 6, 17:28 PDT
Monitoring - In Addition to NA1 Sandbox, a fix has been implemented in the NA1 Production environment, and we are monitoring the results.
May 17, 21:27 PDT
Identified - A fix has been implemented in the Sandbox environment, and we are monitoring the results.
May 17, 17:52 PDT
Investigating - We are currently investigating intermittent API degradation for a subset of tenants using /v2 APIs.
May 17, 12:56 PDT
Jun 5, 2024

No incidents reported.

Jun 4, 2024

No incidents reported.

Jun 3, 2024

No incidents reported.