Zuora System Status Page
Connect Promo Codes app not returning Rate Plans
Monitoring - The root cause of this issue has been identified and a fix has been deployed.
We are monitoring to make sure that everything is up and running as intended.
Oct 17, 04:46 PDT
Investigating - We are currently investigating the issue of the Promo Codes app in Connect not returning Rate Plans via the API.
Oct 17, 03:15 PDT
AMERICAS Operational
Production UI   ? Operational
Production API   ? Operational
Production Integrations   ? Operational
Production Batch Operations   ? Operational
Production Analytics   ? Operational
Sandbox UI   ? Operational
Sandbox API   ? Operational
Sandbox Integrations   ? Operational
Sandbox Batch Operations   ? Operational
Sandbox Analytics   ? Operational
EUROPE Operational
Production UI   Operational
Production API   Operational
Production Integrations   Operational
Production Batch Operations   Operational
Production Analytics   ? Operational
Sandbox UI   Operational
Sandbox API   Operational
Sandbox Integrations   Operational
Sandbox Batch Operations   Operational
Sandbox Analytics   ? Operational
Connect Applications Operational
Connect - Production   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Americas Production Response Time ?
Fetching
Americas Sandbox Response Time ?
Fetching
EU Production Response Time ?
Fetching
EU Sandbox Response Time ?
Fetching
Past Incidents
Oct 16, 2018

No incidents reported.

Oct 15, 2018

No incidents reported.

Oct 14, 2018

No incidents reported.

Oct 13, 2018

No incidents reported.

Oct 12, 2018
Failures in UI and API while creating/previewing Orders in Sandbox
Resolved - Fix has been deployed to sandbox environments.
Oct 12, 11:35 PDT
Identified - Engineering team are still working on a fix.
Oct 12, 08:01 PDT
Investigating - We have identified an issue in Sandbox which affects tenants using Order feature along with "Sequential Billing Document Number" and "Z-tax". This is resulting in failures in UI and API while creating/previewing Orders.

Our Engineering team have identified the root cause and are working on a fix to resolve the issue.
Oct 12, 05:34 PDT
Oct 11, 2018

No incidents reported.

Oct 10, 2018
MAINTENANCE TO UPDATE SSL CERTIFICATE ZUORA.COM, EU.ZUORA.COM, REST.PT1.ZUORA.COM
Completed - The scheduled maintenance has been completed.
Oct 10, 09:21 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 01:00 PDT
Scheduled - We are updating the SSL certificate used for the following endpoints:

eu.zuora.com - All EU Production Endpoints (soap.eu.zuora.com,dataloader.eu.zuora.com,zconnect.eu.zuora.com,static.eu.zuora.com,rest.eu.zuora.com,aqua.eu.zuora.com)
*.zuora.com - US Production Rest and API, Sandbox, and PT1 (*zuora.com)
rest.pt1.zuora.com - US Production PT1 Rest Endpoint
We are updating the SSL certificate used for the endpoints listed above from Symantec to Comodo, Digicert, or AWS issued certificates.

https://community.zuora.com/t5/Release-Notifications/ACTION-REQUIRED-Maintenance-to-Update-SSL-Certificate-for-zuora/bc-p/24857#M593
Sep 13, 10:12 PDT
Oct 9, 2018

No incidents reported.

Oct 8, 2018

No incidents reported.

Oct 7, 2018

No incidents reported.

Oct 6, 2018

No incidents reported.

Oct 5, 2018

No incidents reported.

Oct 4, 2018

No incidents reported.

Oct 3, 2018

No incidents reported.

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