Zuora Status

Zuora System Status Page

All Systems Operational

AMERICAS - CLOUD 1 (NA1) - *.na.zuora.com Operational

Production UI Operational

Production API Operational

Production Integrations Operational

Production Batch Operations Operational

Production Analytics Operational

Sandbox UI Operational

Sandbox API Operational

Sandbox Integrations Operational

Sandbox Batch Operations Operational

Sandbox Analytics Operational

Central Sandbox Operational

AMERICAS - CLOUD 2 (NA2) - www|rest.zuora.com Operational

Production UI Operational

Production API Operational

Production Integrations Operational

Production Batch Operations Operational

Production Analytics Operational

Sandbox UI Operational

Sandbox API Operational

Sandbox Integrations Operational

Sandbox Batch Operations Operational

Sandbox Analytics Operational

Central Sandbox Operational

EUROPE - CLOUD 1 (EU1) - *.eu.zuora.com Operational

Production UI Operational

Production API Operational

Production Integrations Operational

Production Batch Operations Operational

Production Analytics Operational

Sandbox UI Operational

Sandbox API Operational

Sandbox Integrations Operational

Sandbox Batch Operations Operational

Sandbox Analytics Operational

Central Sandbox Operational

MARKETPLACE (CONNECT) APPLICATIONS Operational

Marketplace (Connect) - Production Operational

ZUORA REVENUE CLOUD Operational

Revenue Core Services Operational

Revenue API Service Operational

ZEPHR Operational

Zone A Operational

Zone B Operational

Zone C Operational

Zone H Operational

Zone L Operational

Zone P Operational

Integration APIs (*.api.zephr.com) Operational

Legacy blaize.io integrations Operational

Admin Console Operational

Payment provider integrations Operational

ZUORA ONEID Operational

Billing tenant access Operational

SCIM provisioning Operational

Revenue tenant access Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Americas Cloud 1 (NA1) Production Response Time - Measured from US and EU

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Americas Cloud 1 (NA1) Sandbox Response Time - Measured from US and EU

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Americas Cloud 2 (NA2) Production Response Time - Measured from US and EU

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Americas Cloud 2 (NA2) Sandbox Response Time - Measured from US and EU

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EUROPE CLOUD 1 (EU1) Production Response Time - Measured from EU

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EUROPE CLOUD 1 (EU1) Sandbox Response Time - Measured from EU

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Zephr Console

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Zephr Global CDN

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Past Incidents

Oct 5, 2024

No incidents reported today.

Oct 4, 2024

No incidents reported.

Oct 3, 2024

No incidents reported.

Oct 2, 2024

Promo Codes performance issues

Resolved - This incident has been resolved.
Oct 2, 20:58 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 2, 18:52 PDT

Investigating - We have observed performance issues with Promo codes for a subset of customers and are investigating this with the highest priority.

We will keep you updated with more details shortly.
Oct 2, 17:00 PDT

Oct 1, 2024

Usage Upload Delay

Resolved - This incident has been resolved.
Oct 1, 14:01 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 1, 13:39 PDT

Investigating - We have observed delays in the usage upload process for NA2 production and we are currently investigating this with the highest priority.
Oct 1, 12:05 PDT

Workflow UI Not Accessible in NA1/NA2 Production

Resolved - This incident has been resolved.
Oct 1, 01:10 PDT

Monitoring - A fix has been implemented and we're monitoring the results.
Oct 1, 00:45 PDT

Investigating - We've observed that the Workflow UI is not accessible in NA1 production and NA2 production for a very small subset of customers and are investigating this with the highest priority. Workflow API and Workflow Processing is not impacted.
Oct 1, 00:10 PDT

Sep 30, 2024

No incidents reported.

Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024

No incidents reported.

Sep 26, 2024

No incidents reported.

Sep 25, 2024

No incidents reported.

Sep 24, 2024

No incidents reported.

Sep 23, 2024

Delay in Data Exports in NA2 Production

Resolved - This incident has been resolved.
Sep 23, 20:37 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 23, 17:36 PDT

Investigating - We have observed delays in Data Exports for a subset of customers in NA2 production. Such Data Exports are in “Pending” status. We’re investigating this with the highest priority.
Sep 23, 17:04 PDT

Sep 22, 2024

No incidents reported.

Sep 21, 2024

No incidents reported.