System Status Page
Intermittent API Failures Impacting RestAPI calls for Nuance/Okta customers in Revenue - Prod Environment
Monitoring - A fix has been implemented and we are monitoring the results.
May 14, 2025 - 14:03 PDT
Investigating - We have observed intermittent REST API call failures for Nuance/Okta customers in the revenue-prod environment. The relevant teams are investigating this as a top priority.
May 14, 2025 - 13:20 PDT
AMERICAS - CLOUD 1 (NA1) - *.na.zuora.com ? Operational
Production UI ? Operational
Production API ? Operational
Production Integrations ? Operational
Production Batch Operations ? Operational
Production Analytics ? Operational
Sandbox UI ? Operational
Sandbox API ? Operational
Sandbox Integrations ? Operational
Sandbox Batch Operations ? Operational
Sandbox Analytics ? Operational
Central Sandbox ? Operational
AMERICAS - CLOUD 2 (NA2) - www|rest.zuora.com ? Operational
Production UI ? Operational
Production API ? Operational
Production Integrations ? Operational
Production Batch Operations ? Operational
Production Analytics ? Operational
Sandbox UI ? Operational
Sandbox API ? Operational
Sandbox Integrations ? Operational
Sandbox Batch Operations ? Operational
Sandbox Analytics ? Operational
Central Sandbox ? Operational
ASIA PACIFIC - CLOUD 1 (AP1) - *.ap.zuora.com ? Operational
Production UI ? Operational
Production API ? Operational
Production Integrations Operational
Production Batch Operations ? Operational
Production Analytics ? Operational
Central Sandbox ? Operational
EUROPE - CLOUD 1 (EU1) - *.eu.zuora.com ? Operational
Production UI ? Operational
Production API ? Operational
Production Integrations ? Operational
Production Batch Operations ? Operational
Production Analytics ? Operational
Sandbox UI ? Operational
Sandbox API ? Operational
Sandbox Integrations ? Operational
Sandbox Batch Operations ? Operational
Sandbox Analytics ? Operational
Central Sandbox ? Operational
MARKETPLACE (CONNECT) APPLICATIONS ? Operational
Marketplace (Connect) - Production ? Operational
ZUORA REVENUE CLOUD ? Operational
Revenue Core Services Operational
Revenue API Service Operational
ZEPHR ? Operational
Zone A Operational
Zone B Operational
Zone C Operational
Zone H Operational
Zone L Operational
Zone P Operational
Integration APIs (*.api.zephr.com) Operational
Legacy blaize.io integrations Operational
Admin Console Operational
Payment provider integrations Operational
AI Paywall Operational
ZUORA ONEID ? Operational
Billing tenant access ? Operational
SCIM provisioning ? Operational
Revenue tenant access ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Americas Cloud 1 (NA1) Production Response Time - Measured from US and EU ?
Fetching
Americas Cloud 1 (NA1) Sandbox Response Time - Measured from US and EU ?
Fetching
Americas Cloud 2 (NA2) Production Response Time - Measured from US and EU ?
Fetching
Americas Cloud 2 (NA2) Sandbox Response Time - Measured from US and EU ?
Fetching
ASIA PACIFIC CLOUD 1 (AP1) Production Response Time - Measured from AP ?
Fetching
ASIA PACIFIC CLOUD 1 (AP1) Central Sandbox Response Time - Measured from AP ?
Fetching
EUROPE CLOUD 1 (EU1) Production Response Time - Measured from EU ?
Fetching
EUROPE CLOUD 1 (EU1) Sandbox Response Time - Measured from EU ?
Fetching
Zephr Console ?
Fetching
Zephr Global CDN ?
Fetching
May 16, 2025

No incidents reported today.

May 15, 2025

No incidents reported.

May 14, 2025

Unresolved incident: Intermittent API Failures Impacting RestAPI calls for Nuance/Okta customers in Revenue - Prod Environment.

May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.

May 6, 2025
System Health Dashboard Performance Degradation
Resolved - This incident has been resolved.
May 6, 16:04 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 6, 14:46 PDT
Investigating - We have identified an issue affecting the System Health Dashboard for NA, EU Production customers. Our team is actively investigating and working to resolve this issue promptly.
May 6, 14:28 PDT
May 5, 2025

No incidents reported.

May 4, 2025

No incidents reported.

May 3, 2025

No incidents reported.

May 2, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage
Personalized System Status & Updates
Personalized Zuora Trust updates and incident details are available within the Command Center accessible through Zuora OneID.
Log in via OneID here
Don't have a OneID account?
Learn more here