Zuora System Status Page
All Systems Operational
AMERICAS - CLOUD 1 (NA1) - *.na.zuora.com ? Operational
Production UI ? Operational
Production API ? Operational
Production Integrations ? Operational
Production Batch Operations ? Operational
Production Analytics ? Operational
Sandbox UI ? Operational
Sandbox API ? Operational
Sandbox Integrations ? Operational
Sandbox Batch Operations ? Operational
Sandbox Analytics ? Operational
Central Sandbox ? Operational
AMERICAS - CLOUD 2 (NA2) - www|rest.zuora.com ? Operational
Production UI ? Operational
Production API ? Operational
Production Integrations ? Operational
Production Batch Operations ? Operational
Production Analytics ? Operational
Sandbox UI ? Operational
Sandbox API ? Operational
Sandbox Integrations ? Operational
Sandbox Batch Operations ? Operational
Sandbox Analytics ? Operational
Central Sandbox ? Operational
EUROPE - CLOUD 1 (EU1) - *.eu.zuora.com ? Operational
Production UI ? Operational
Production API ? Operational
Production Integrations ? Operational
Production Batch Operations ? Operational
Production Analytics ? Operational
Sandbox UI ? Operational
Sandbox API ? Operational
Sandbox Integrations ? Operational
Sandbox Batch Operations ? Operational
Sandbox Analytics ? Operational
Central Sandbox ? Operational
MARKETPLACE (CONNECT) APPLICATIONS ? Operational
Marketplace (Connect) - Production ? Operational
ZUORA REVENUE CLOUD ? Operational
Revenue Core Services Operational
Revenue API Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Americas Cloud 1 (NA1) Production Response Time - Measured from US and EU ?
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Americas Cloud 1 (NA1) Sandbox Response Time - Measured from US and EU ?
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Americas Cloud 2 (NA2) Production Response Time - Measured from US and EU ?
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Americas Cloud 2 (NA2) Sandbox Response Time - Measured from US and EU ?
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EUROPE CLOUD 1 (EU1) Production Response Time - Measured from EU ?
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EUROPE CLOUD 1 (EU1) Sandbox Response Time - Measured from EU ?
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Past Incidents
Mar 23, 2023
Resolved - This incident has been resolved.
Mar 23, 22:56 PDT
Monitoring - A fix has been applied. We are monitoring the status.
Mar 23, 18:17 PDT
Investigating - We are observing the issue that "No Data Available" is displayed in System Health in production environment even though there are data.
We are investigating the issue now.

Mar 23, 17:49 PDT
Resolved - In both Sandbox and Production environments, there was an issue that Subscription/Order Custom Fields were not displayed in Create Subscription Order UI. The issue has already been resolved.
Mar 23, 18:45 PDT
Mar 22, 2023

No incidents reported.

Mar 21, 2023

No incidents reported.

Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023
Resolved - This incident has been resolved.
Mar 17, 05:20 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 16, 06:13 PDT
Update - The issue is only impacting tenants who’re using Adyen Payment Method Updater. Normal payment transactions are not impacted by the issue. The engineering team is continuing to work on the fix
Mar 16, 02:37 PDT
Update - We are continuing to work on a fix for this issue.
Mar 15, 22:04 PDT
Identified - We are observing the unavailability of Adyen Payment Method Updater.
Our Engineering team is currently working on a fix.

Mar 15, 22:03 PDT
Mar 16, 2023
Mar 15, 2023
Mar 14, 2023

No incidents reported.

Mar 13, 2023
Resolved - This incident has been resolved.
Mar 13, 18:13 PDT
Update - We are continuing to investigate this issue.
Mar 13, 14:39 PDT
Investigating - We are observing the issue of performance degradation of Real-Time Sync for a subset of tenants on NA2 production and sandbox environment. We are investigating the issue with the highest priority now.
Mar 13, 00:23 PDT
Mar 12, 2023

No incidents reported.

Mar 11, 2023

No incidents reported.

Mar 10, 2023

No incidents reported.

Mar 9, 2023
Resolved - This incident has been resolved.
Mar 9, 21:41 PST
Identified - We are observing an issue that Subscription Custom Fields are not displayed in Create Subscription Order UI in the Sandbox environment.
Mar 9, 21:14 PST