Zuora System Status Page
All Systems Operational
Production UI ? Operational
Production API ? Operational
Production Integrations ? Operational
Production Batch Operations ? Operational
Production Reporting Operational
Sandbox UI ? Operational
Sandbox API ? Operational
Sandbox Integrations ? Operational
Sandbox Batch Operations ? Operational
Sandbox Reporting Operational
Connect Applications Operational
Connect - Production ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Production Response Time ?
Fetching
Sandbox Response Time ?
Fetching
Past Incidents
Mar 24, 2017
Resolved - This issue has now been fully resolved. We shall publish the Root Cause Analysis once it's ready.
Mar 24, 03:34 PDT
Monitoring - The environments are stable as of 11.52pm pst. Our teams continue to monitor the service.
Mar 24, 00:01 PDT
Identified - We're investigating a recurrence of the issue.
Mar 23, 23:42 PDT
Monitoring - We're observing stable service operations as of 11.28pm pst.
Mar 23, 23:33 PDT
Update - Our team is continuing to investigate the issue with our network peering providers.
Mar 23, 22:54 PDT
Investigating - We're investigating a disruption on production and sandbox services.
Mar 23, 22:18 PDT
Mar 22, 2017

No incidents reported.

Mar 21, 2017

No incidents reported.

Mar 20, 2017

No incidents reported.

Mar 19, 2017

No incidents reported.

Mar 18, 2017

No incidents reported.

Mar 17, 2017

No incidents reported.

Mar 16, 2017
Resolved - The fix has been deployed and validated, the issue is confirmed to be resolved.
Mar 16, 18:02 PDT
Update - Our team is currently testing the fix and we expect to have it deployed shortly.
Mar 16, 16:03 PDT
Identified - We have identified the issue and we are working on resolving it.
Mar 16, 10:28 PDT
Investigating - We are currently investigating issue pertaining to AQuA jobs aborting within API Sandbox environment
Mar 16, 09:05 PDT
Resolved - The issue affecting Scheduled Bill Run in APISandbox environment has now been resolved.
Mar 16, 05:24 PDT
Monitoring - Fix has been deployed in sandbox and we are actively monitoring.
Mar 16, 04:17 PDT
Update - Engineer team has fixed the issue with code change. The fix will be deployed with below schedule:

03/16: APISandbox release: 3:30 am, 03/16 (Thursday), PT
Mar 16, 01:21 PDT
Identified - We have monitored that after our March release been deployed to APISandbox environment, Scheduled Bill Runs remain in Pending status and not been executed. Our team is actively working on fixing the issue now. Please stay tuned for more updates.
If you need to generate Invoice via Bill Run, please create an Ad Hoc Bill Run.
Mar 16, 01:02 PDT
Mar 15, 2017

No incidents reported.

Mar 14, 2017

No incidents reported.

Mar 13, 2017

No incidents reported.

Mar 12, 2017

No incidents reported.

Mar 11, 2017

No incidents reported.

Mar 10, 2017

No incidents reported.