This incident has been resolved.
May 4, 14:38 PDT
We are still monitoring this issue. The next update will be provided in 4 hours.
May 4, 09:38 PDT
We have implemented a fix and are continuing to monitor this.
May 4, 00:40 PDT
A small subset of EU cloud production tenants are experiencing delays in batch operations including export jobs, batch query, reporting functions. We’re investigating this with the highest priority.
May 3, 22:29 PDT
We have investigated a brief performance degradation in Hosted Payment pages for a very small subset of tenants in the “Americas - Hosted Production” environment. This occurred between 10:30 am PDT, and 10:35 am PDT today (May 2, 2021). This has since been resolved.
May 2, 12:34 PDT