Resolved -
This incident has been resolved.
Jun 24, 16:44 PDT
Update -
We are continuing to monitor for any further issues.
Jun 23, 15:11 PDT
Monitoring -
Whilst we have mitigated the impact and restored it to normal service level, we will continue to monitor for any further issues.
Jun 22, 22:35 PDT
Update -
We are continuing to investigate this issue.
Jun 22, 06:56 PDT
Investigating -
We're observing delays in Real Time Sync for Zuora 360 for ZID-NA2-PROD-23 in NA2 production environment and are investigating this with the highest priority
Jun 21, 17:03 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Jun 21, 15:32 PDT
Investigating -
A subset of tenants with Zuora IDs ZID-NA2-PROD-23, ZID-NA2-PROD-45 in NA2 production environment, and ZID-EU1-PROD-1 in EU1 production environment are experiencing delays in Real Time Sync for Zuora 360.
Our Engineers are actively working on a fix with the highest priority.
Jun 21, 15:21 PDT