Zuora Status

Zuora System Status Page

All Systems Operational

AMERICAS - CLOUD 1 (NA1) - *.na.zuora.com Operational

Production UI Operational

Production API Operational

Production Integrations Operational

Production Batch Operations Operational

Production Analytics Operational

Sandbox UI Operational

Sandbox API Operational

Sandbox Integrations Operational

Sandbox Batch Operations Operational

Sandbox Analytics Operational

Central Sandbox Operational

AMERICAS - CLOUD 2 (NA2) - www|rest.zuora.com Operational

Production UI Operational

Production API Operational

Production Integrations Operational

Production Batch Operations Operational

Production Analytics Operational

Sandbox UI Operational

Sandbox API Operational

Sandbox Integrations Operational

Sandbox Batch Operations Operational

Sandbox Analytics Operational

Central Sandbox Operational

EUROPE - CLOUD 1 (EU1) - *.eu.zuora.com Operational

Production UI Operational

Production API Operational

Production Integrations Operational

Production Batch Operations Operational

Production Analytics Operational

Sandbox UI Operational

Sandbox API Operational

Sandbox Integrations Operational

Sandbox Batch Operations Operational

Sandbox Analytics Operational

Central Sandbox Operational

MARKETPLACE (CONNECT) APPLICATIONS Operational

Marketplace (Connect) - Production Operational

ZUORA REVENUE CLOUD Operational

Revenue Core Services Operational

Revenue API Service Operational

ZEPHR Operational

Zone A Operational

Zone B Operational

Zone C Operational

Zone H Operational

Zone L Operational

Zone P Operational

Integration APIs (*.api.zephr.com) Operational

Legacy blaize.io integrations Operational

Admin Console Operational

Payment provider integrations Operational

ZUORA ONEID Operational

Billing tenant access Operational

SCIM provisioning Operational

Revenue tenant access Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Americas Cloud 1 (NA1) Production Response Time - Measured from US and EU

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Americas Cloud 1 (NA1) Sandbox Response Time - Measured from US and EU

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Americas Cloud 2 (NA2) Production Response Time - Measured from US and EU

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Americas Cloud 2 (NA2) Sandbox Response Time - Measured from US and EU

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EUROPE CLOUD 1 (EU1) Production Response Time - Measured from EU

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EUROPE CLOUD 1 (EU1) Sandbox Response Time - Measured from EU

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Zephr Console

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Zephr Global CDN

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Past Incidents

Jul 27, 2024

Delay in the NOAE(Notification) services on NA2 Sandbox environments

Resolved - This incident has been resolved.
Jul 27, 00:53 PDT

Update - We are continuing to monitor for any further issues.
Jul 27, 00:33 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jul 27, 00:18 PDT

Investigating - We are observing delay in NOAE(Notification) services on NA2 Sandbox environments. Engineering team is investigating and working to resolve this issue.
Jul 26, 22:14 PDT

Jul 26, 2024

Performance Degradation for a Subset of Tenants in NA2 Production (ZID-NA2-PROD-23)

Resolved - This incident has been resolved.
Jul 26, 18:49 PDT

Monitoring - We identified performance degradation for a subset of tenants in NA2 production with Zuora ID ZID-NA2-PROD-23. This occurred between 2024-07-26 08:42 AM PDT and 2024-07-26 09:04 AM PDT and would have manifested as intermittent API timeouts and/or API/UI being intermittently unavailable. We have implemented a fix and are monitoring the results.
Jul 26, 10:04 PDT

Jul 25, 2024

No incidents reported.

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

Notification Triggered by Custom Events Delays in EU CSBX for a Subset of tenants

Resolved - This incident has been resolved.
Jul 16, 09:11 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jul 16, 08:49 PDT

Investigating - A subset of customers are experiencing delays with custom notifications and callouts, we are working to resolve this issue as quickly as possible
Jul 16, 07:27 PDT

Jul 15, 2024

Timeouts when using the search bar in the UI header on EU Productions

Resolved - This incident has been resolved.
Jul 15, 06:46 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jul 15, 05:17 PDT

Investigating - We are currently investigating an issue regarding timeouts when using the search bar in the UI header on EU Production tenants.
Jul 15, 03:59 PDT

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.