Zuora System Status Page
All Systems Operational
AMERICAS - CLOUD 1 (NA1) - *.na.zuora.com ? Operational
Production UI ? Operational
Production API ? Operational
Production Integrations ? Operational
Production Batch Operations ? Operational
Production Analytics ? Operational
Sandbox UI ? Operational
Sandbox API ? Operational
Sandbox Integrations ? Operational
Sandbox Batch Operations ? Operational
Sandbox Analytics ? Operational
Central Sandbox ? Operational
AMERICAS - CLOUD 2 (NA2) - www|rest.zuora.com ? Operational
Production UI ? Operational
Production API ? Operational
Production Integrations ? Operational
Production Batch Operations ? Operational
Production Analytics ? Operational
Sandbox UI ? Operational
Sandbox API ? Operational
Sandbox Integrations ? Operational
Sandbox Batch Operations ? Operational
Sandbox Analytics ? Operational
Central Sandbox ? Operational
EUROPE - CLOUD 1 (EU1) - *.eu.zuora.com ? Operational
Production UI ? Operational
Production API ? Operational
Production Integrations ? Operational
Production Batch Operations ? Operational
Production Analytics ? Operational
Sandbox UI ? Operational
Sandbox API ? Operational
Sandbox Integrations ? Operational
Sandbox Batch Operations ? Operational
Sandbox Analytics ? Operational
Central Sandbox ? Operational
MARKETPLACE (CONNECT) APPLICATIONS ? Operational
Marketplace (Connect) - Production ? Operational
ZUORA REVENUE CLOUD ? Operational
Revenue Core Services Operational
Revenue API Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Americas Cloud 1 (NA1) Production Response Time - Measured from US and EU ?
Fetching
Americas Cloud 1 (NA1) Sandbox Response Time - Measured from US and EU ?
Fetching
Americas Cloud 2 (NA2) Production Response Time - Measured from US and EU ?
Fetching
Americas Cloud 2 (NA2) Sandbox Response Time - Measured from US and EU ?
Fetching
EUROPE CLOUD 1 (EU1) Production Response Time - Measured from EU ?
Fetching
EUROPE CLOUD 1 (EU1) Sandbox Response Time - Measured from EU ?
Fetching
Past Incidents
Dec 9, 2022

No incidents reported today.

Dec 8, 2022

No incidents reported.

Dec 7, 2022

No incidents reported.

Dec 6, 2022

No incidents reported.

Dec 5, 2022

No incidents reported.

Dec 4, 2022

No incidents reported.

Dec 3, 2022
Resolved - This incident has been resolved!
Dec 3, 06:35 PST
Investigating - EU production new list page UI is not available intermittently. The workaround is: disable the new list page temporarily.
The team is actively working on the issue.

Dec 3, 04:24 PST
Resolved - We observed an issue with HTML PDF generation. Emails with pdf attachments could be failing with invoice HTMl template. This issue has been resolved.
Dec 3, 06:11 PST
Dec 2, 2022

No incidents reported.

Dec 1, 2022
Resolved - This incident has been resolved.
Dec 1, 23:59 PST
Monitoring - We observed the data query issue impacting customers in our Americas Cloud 2 (NA2) production environment - Zuora ID: ZID-NA2-PROD-29.
The fix has been implemented and we are monitoring it now.

Dec 1, 19:58 PST
Nov 30, 2022
Resolved - This incident has been resolved!
Nov 30, 05:07 PST
Investigating - Currently our Sandbox Environments are experiencing performance issues. Our team is working on this with the highest priority. Please stay tuned for more details.
Nov 30, 02:22 PST
Nov 29, 2022

No incidents reported.

Nov 28, 2022
Resolved - This incident has been resolved.
Nov 28, 01:22 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 27, 15:45 PST
Investigating - Our engineering team is investigating an issue with new authentication starting around 3:00 PM PST.
Nov 27, 15:34 PST
Nov 27, 2022
Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.