Zuora System Status Page
All Systems Operational
AMERICAS - HOSTED Operational
Production UI   ? Operational
Production API   ? Operational
Production Integrations   ? Operational
Production Batch Operations   ? Operational
Production Analytics   ? Operational
Sandbox UI   ? Operational
Sandbox API   ? Operational
Sandbox Integrations   ? Operational
Sandbox Batch Operations   ? Operational
Sandbox Analytics   ? Operational
AMERICAS - CLOUD Operational
Production UI   Operational
Production API   Operational
Production Integrations   Operational
Production Batch Operations   Operational
Production Analytics   Operational
Sandbox UI   Operational
Sandbox API   Operational
Sandbox Integrations   Operational
Sandbox Batch Operations   Operational
Sandbox Analytics   Operational
EUROPE - CLOUD Operational
Production UI   Operational
Production API   Operational
Production Integrations   Operational
Production Batch Operations   Operational
Production Analytics   ? Operational
Sandbox UI   Operational
Sandbox API   Operational
Sandbox Integrations   Operational
Sandbox Batch Operations   Operational
Sandbox Analytics   ? Operational
CONNECT APPLICATIONS Operational
Connect - Production   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Americas Production Response Time ?
Fetching
Americas Sandbox Response Time ?
Fetching
EU Production Response Time ?
Fetching
EU Sandbox Response Time ?
Fetching
Past Incidents
Feb 17, 2019

No incidents reported today.

Feb 16, 2019
Completed - The scheduled maintenance has been completed.
Feb 16, 18:01 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 17:00 PST
Scheduled - For further details please see the community posting here
https://community.zuora.com/t5/Zuora-Announcements/End-of-Support-for-Zuora-Firewall-IP-Whitelist/ba-p/24612
Feb 5, 13:42 PST
Feb 15, 2019

No incidents reported.

Feb 14, 2019
Resolved - This incident has now been resolved and follow-up data validation work is in progress.
Feb 14, 09:00 PST
Update - We are continuing to monitor for any further issues.
Feb 14, 07:22 PST
Monitoring - A fix has been implemented to get the App back up and running, and we are monitoring it to make sure it stays operational.
Feb 14, 02:46 PST
Investigating - We are currently investigating the issue of the Enhanced Invoice Numbering App in Connect currently being down.
Our Engineers are actively looking into it.
Feb 14, 01:47 PST
Feb 13, 2019

No incidents reported.

Feb 12, 2019
Resolved - The queues have cleared as of 30 minutes ago, and all looks stable. We are closing out this issue as resolved.
Feb 12, 13:37 PST
Update - We are still processing the backlog, but expect that the queues will be clear in the next hour or so.
Feb 12, 11:16 PST
Update - We are continuing to monitor for any further issues.
Feb 12, 10:53 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 12, 08:02 PST
Investigating - We have detected a delay in processing of invoices in the Apple Appstore Sync app, affecting all production users of the Appstore Connector. Our engineers are investigating with the highest priority
Feb 12, 07:04 PST
Resolved - This incident has been resolved.
Feb 12, 04:13 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 12, 03:17 PST
Identified - The issue has re-occurred, per internal teams we have identified the root cause and working on same on priority.
Feb 12, 03:14 PST
Monitoring - While we have seen no further issues, we are still ascertaining root cause.
Feb 11, 13:48 PST
Investigating - We are looking in to what caused this issue. We have mitigated the problem, but are still investigating what circumstances lead to this problem.
Feb 11, 11:37 PST
Feb 10, 2019

No incidents reported.

Feb 9, 2019

No incidents reported.

Feb 8, 2019

No incidents reported.

Feb 7, 2019

No incidents reported.

Feb 6, 2019

No incidents reported.

Feb 5, 2019

No incidents reported.

Feb 4, 2019
Resolved - This incident has been resolved.
Feb 4, 07:36 PST
Update - We are continuing to monitor for any further issues.
Feb 4, 07:20 PST
Monitoring - A fix has been implemented and we have confirmed that notifications are now processing successfully.
We will continue to monitor results before updating to Resolved.
Feb 4, 06:44 PST
Update - We are continuing to investigate this issue.
Feb 4, 05:13 PST
Investigating - We have identified an issue affecting ‘Notifications on Any Event’ being sent for a subset of Sandbox Tenants within the EU data center. Our technical teams are currently investigating with utmost priority.
Feb 4, 03:40 PST
Feb 3, 2019

No incidents reported.