Zuora System Status Page
All Systems Operational
Production UI ? Operational
Production API ? Operational
Production Integrations ? Operational
Production Batch Operations ? Operational
Production Reporting Operational
Sandbox UI ? Operational
Sandbox API ? Operational
Sandbox Integrations ? Operational
Sandbox Batch Operations ? Operational
Sandbox Reporting Operational
Connect Applications Operational
Connect - Production ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Production Response Time ?
Fetching
Sandbox Response Time ?
Fetching
Past Incidents
Feb 23, 2017

No incidents reported today.

Feb 22, 2017
We have identified a brief performance issue in APISandbox ,which occurred between 19:07 to 19:10 PST, impacting a small subset of customers. The issue has been resolved.
Feb 22, 22:13 PST
Feb 21, 2017

No incidents reported.

Feb 20, 2017

No incidents reported.

Feb 19, 2017

No incidents reported.

Feb 18, 2017

No incidents reported.

Feb 17, 2017
Our incident team has resolved a brief service disruption on our new REST API endpoint (rest.zuora.com) between 11.16am to 11.23am PT. Service has been restored. Other legacy APIs (SOAP/REST) were not impacted.
Feb 17, 11:34 PST
Resolved - The issue has now been resolved on both Sandbox and Production Environment.
Feb 17, 06:17 PST
Update - Fix has been verified, and we are going to deploy the fix very soon.
Feb 17, 00:17 PST
Update - Fix is proposed, and we are verifying it now. Once the verification is done, we will start the deployment.
Feb 16, 21:38 PST
Identified - Our team identified an issue where SOAP API query returns inaccurate data when there is capitalized letter in "where". We are working on fixing the issue now.
Feb 16, 18:09 PST
Feb 16, 2017
Resolved - This issue has now been resolved, and invoice PDF can be downloaded and opened properly.
Feb 16, 20:33 PST
Monitoring - Our teams have deployed a fix at 6.15pm pst and are observing PDF generation functioning normally.
Feb 16, 19:31 PST
Identified - We have identified the cause and a fix is being reviewed and tested now.
Feb 16, 11:34 PST
Investigating - We are currently investigating reports from customers using our legacy Invoice PDF/Word generation are experiencing issues with this service. This is only impacting a small subset of customers.
Feb 16, 09:23 PST
Resolved - This issue has now been resolved, and all Bill Runs which were stuck in Pending have completed successfully.
Feb 16, 03:06 PST
Monitoring - The issue has been identified and resolved.
Our team is still monitoring it to make sure it's fully rectified.
Feb 16, 02:58 PST
Investigating - We found bill runs are stuck in pending status in sandbox environment. Our team is working on this issue now.
Feb 16, 00:18 PST
Feb 15, 2017

No incidents reported.

Feb 14, 2017

No incidents reported.

Feb 13, 2017

No incidents reported.

Feb 12, 2017
Resolved - This issue occurred between 22:45 - 23:00 PST and is now resolved.
Feb 12, 23:06 PST
Identified - Currently we are experiencing some issues with REST API calls. You may encounter error "API not found with these values" when passing REST API calls. Our team is working on this with the highest priority. Please stay tuned for more details.
Feb 12, 23:02 PST
Feb 11, 2017

No incidents reported.

Feb 10, 2017

No incidents reported.

Feb 9, 2017

No incidents reported.