Zuora Status

System Status Page

All Systems Operational

AMERICAS - CLOUD 1 (NA1) - *.na.zuora.com Operational

Production UI Operational

Production API Operational

Production Integrations Operational

Production Batch Operations Operational

Production Analytics Operational

Sandbox UI Operational

Sandbox API Operational

Sandbox Integrations Operational

Sandbox Batch Operations Operational

Sandbox Analytics Operational

Central Sandbox Operational

AMERICAS - CLOUD 2 (NA2) - www|rest.zuora.com Operational

Production UI Operational

Production API Operational

Production Integrations Operational

Production Batch Operations Operational

Production Analytics Operational

Sandbox UI Operational

Sandbox API Operational

Sandbox Integrations Operational

Sandbox Batch Operations Operational

Sandbox Analytics Operational

Central Sandbox Operational

ASIA PACIFIC - CLOUD 1 (AP1) - *.ap.zuora.com Operational

Production UI Operational

Production API Operational

Production Integrations Operational

Production Batch Operations Operational

Production Analytics Operational

Central Sandbox Operational

EUROPE - CLOUD 1 (EU1) - *.eu.zuora.com Operational

Production UI Operational

Production API Operational

Production Integrations Operational

Production Batch Operations Operational

Production Analytics Operational

Sandbox UI Operational

Sandbox API Operational

Sandbox Integrations Operational

Sandbox Batch Operations Operational

Sandbox Analytics Operational

Central Sandbox Operational

MARKETPLACE (CONNECT) APPLICATIONS Operational

Marketplace (Connect) - Production Operational

ZUORA REVENUE CLOUD Operational

Revenue Core Services Operational

Revenue API Service Operational

ZEPHR Operational

Zone A Operational

Zone B Operational

Zone C Operational

Zone H Operational

Zone L Operational

Zone P Operational

Integration APIs (*.api.zephr.com) Operational

Legacy blaize.io integrations Operational

Admin Console Operational

Payment provider integrations Operational

AI Paywall Operational

ZUORA ONEID Operational

Billing tenant access Operational

SCIM provisioning Operational

Revenue tenant access Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Americas Cloud 1 (NA1) Production Response Time - Measured from US and EU

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Americas Cloud 1 (NA1) Sandbox Response Time - Measured from US and EU

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Americas Cloud 2 (NA2) Production Response Time - Measured from US and EU

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Americas Cloud 2 (NA2) Sandbox Response Time - Measured from US and EU

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ASIA PACIFIC CLOUD 1 (AP1) Production Response Time - Measured from AP

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ASIA PACIFIC CLOUD 1 (AP1) Central Sandbox Response Time - Measured from AP

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EUROPE CLOUD 1 (EU1) Production Response Time - Measured from EU

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EUROPE CLOUD 1 (EU1) Sandbox Response Time - Measured from EU

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Zephr Console

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Zephr Global CDN

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Past Incidents

Nov 14, 2025

No incidents reported today.

Nov 13, 2025

No incidents reported.

Nov 12, 2025

No incidents reported.

Nov 11, 2025

No incidents reported.

Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

Temporary disruption to Zephr services

Resolved - This incident has been resolved.
Oct 31, 05:02 PDT

Update - All systems behind Zuora-managed DNS are now fully operational.
Some customers or integrations may still experience intermittent errors due to cached DNS records.
If you manage infrastructure in front of Zephr, we recommend flushing DNS to help restore full connectivity.
Oct 28, 16:16 PDT

Monitoring - We’ve implemented the resolution and expect the full service to recover automatically over the next 2–8 hours. Our team will continue to monitor the situation closely and provide updates until all services are fully restored.
Oct 28, 12:03 PDT

Identified - The issue has been identified and a fix is being implemented.
Oct 28, 11:18 PDT

Update - We are continuing to investigate this issue.
Oct 28, 09:46 PDT

Investigating - We are currently investigating this issue.
Oct 28, 08:53 PDT