Zuora System Status Page
Minor Service Outage
AMERICAS - HOSTED Operational
Production UI ? Operational
Production API ? Operational
Production Integrations Operational
Production Batch Operations ? Operational
Production Analytics ? Operational
Sandbox UI ? Operational
Sandbox API ? Operational
Sandbox Integrations ? Operational
Sandbox Batch Operations ? Operational
Sandbox Analytics ? Operational
AMERICAS - CLOUD Operational
Production UI Operational
Production API Operational
Production Integrations Operational
Production Batch Operations Operational
Production Analytics Operational
Sandbox UI Operational
Sandbox API Operational
Sandbox Integrations Operational
Sandbox Batch Operations Operational
Sandbox Analytics Operational
Production Integrations ? Operational
EUROPE - CLOUD Partial Outage
Production UI Partial Outage
Production API Partial Outage
Production Integrations Operational
Production Batch Operations Operational
Production Analytics ? Operational
Sandbox UI Operational
Sandbox API Operational
Sandbox Integrations Operational
Sandbox Batch Operations Operational
Sandbox Analytics ? Operational
CONNECT APPLICATIONS Operational
Connect - Production ? Operational
RevPro ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Americas Production Response Time - Measured from US and EU ?
Fetching
Americas Sandbox Response Time - Measured from US and EU ?
Fetching
EU Production Response Time - Measured from EU ?
Fetching
EU Sandbox Response Time - Measured from EU ?
Fetching
Past Incidents
Jan 18, 2020

No incidents reported today.

Jan 17, 2020
Bill Runs and Payment Runs failures for a subset of customers on our EU Datacentre
Resolved - This incident has been resolved.
Jan 17, 20:47 PST
Monitoring - This issue has now been mitigated and we continue to monitor it.
The impacted window was 2020-01-15T21:55:00UTC to 2020-01-16T01:05:00UTC. During this window some of the Jobs failed to start.

We are currently monitoring to ensure that further failures do not occur.
Jan 17, 11:11 PST
Update - We are continuing to investigate this issue.
Jan 17, 10:13 PST
Investigating - We have identified that Bill Runs are stuck for subset of our customers in Processing status.
Our internal teams are looking into this with priority.
Jan 17, 09:57 PST
Delays in processing 360+ Sync and Notifications In US sandbox and EU sandbox environments
Resolved - This incident has been resolved.
Jan 17, 01:29 PST
Update - We are continuing to investigate this issue.
Jan 17, 00:46 PST
Investigating - We have identified an issue causing delays in 360+ Sync and Notifications. Our engineering teams are currently investigating it with the highest priority.
Jan 17, 00:34 PST
Jan 16, 2020

No incidents reported.

Jan 15, 2020
Reduced performance in Appstore Connector processing
Resolved - It caused a delay in payments and invoice ingestion. The reduced performance started at 01/15/2020 3 AM PST and has been resolved.
Jan 15, 21:08 PST
Jan 14, 2020

No incidents reported.

Jan 13, 2020

No incidents reported.

Jan 12, 2020

No incidents reported.

Jan 11, 2020

No incidents reported.

Jan 10, 2020

No incidents reported.

Jan 9, 2020

No incidents reported.

Jan 8, 2020

No incidents reported.

Jan 7, 2020
Intermittent connection issue with Netsuite Connector
Resolved - Few of our customers were experiencing the Intermittent connection issue with Netsuite Connector in their Sandbox & Production environment. Our team have investigated and fixed it.
This issue has now been resolved.
Jan 7, 18:48 PST
Jan 6, 2020

No incidents reported.

Jan 5, 2020

No incidents reported.

Jan 4, 2020

No incidents reported.

← Incident History Powered by Statuspage