Real-Time Sync and Data Connect not triggering for a subset of tenants
Incident Report for Zuora
Resolved
This issue has been resolved.
Posted Oct 11, 2019 - 16:11 PDT
Monitoring
Our Engineering team has fixed this issue and we are monitoring the results.
Posted Oct 11, 2019 - 14:03 PDT
Identified
We have identified an issue that has resulted in Real-Time Sync and Data Connect not getting triggered for a subset of tenants in Americas Hosted Sandbox environment.

As we have found the problem it will be working soon, this at our end is the highest priority currently.
Posted Oct 11, 2019 - 12:25 PDT
This incident affected: AMERICAS - CLOUD 2 (NA2) - www|rest.zuora.com (Sandbox UI, Sandbox API).