‘Notifications on Any Event’ not being sent for a subset of EU Sandbox tenants

Incident Report for Zuora

Resolved

This incident has been resolved.

Posted Feb 04, 2019 - 07:36 PST

Update

We are continuing to monitor for any further issues.

Posted Feb 04, 2019 - 07:20 PST

Monitoring

A fix has been implemented and we have confirmed that notifications are now processing successfully.
We will continue to monitor results before updating to Resolved.

Posted Feb 04, 2019 - 06:44 PST

Update

We are continuing to investigate this issue.

Posted Feb 04, 2019 - 05:13 PST

Investigating

We have identified an issue affecting ‘Notifications on Any Event’ being sent for a subset of Sandbox Tenants within the EU data center. Our technical teams are currently investigating with utmost priority.

Posted Feb 04, 2019 - 03:40 PST

This incident affected: EUROPE - CLOUD 1 (EU1) - *.eu.zuora.com (Sandbox Batch Operations).