Subscription auto-renewals not triggered for a subset of customers
Incident Report for Zuora
Resolved
We have confirmed that the affected subscriptions have already been renewed and we will update with an RCA once it is complete.
Posted Apr 11, 2018 - 04:30 PDT
Investigating
The subscription auto-renewals on 04/10/2018(PD) was not triggered for a subset of the production tenants. The issue is being investigated. More details will be posted as soon as they are available.
Posted Apr 11, 2018 - 00:39 PDT