Products are not visible on Edit products and charges page with 10.0 Zuora Quotes manage package version
Incident
Report for Zuora
Resolved
This incident has been resolved.
Monitoring
A fix has been implemented and we are monitoring the results.
Update
We are continuing to work on a fix for this issue.
Identified
We have identified below issues with 10.0 version of Zuora quotes manage package
* Users are no longer able to see products on Edit products and charges page while creating quotes. This impacts existing quotes as well
* Attempt to de-reference a null object error is thrown while creating cancellation quotes
Our Engineerings have identified the cause and are working on patch release with highest priority
* Users are no longer able to see products on Edit products and charges page while creating quotes. This impacts existing quotes as well
* Attempt to de-reference a null object error is thrown while creating cancellation quotes
Our Engineerings have identified the cause and are working on patch release with highest priority
This incident affected: AMERICAS - CLOUD 1 (NA1) - *.na.zuora.com (Sandbox Integrations).
