Intermittent issues with users getting logged out of Zuora UI

Incident Report for Zuora

Resolved

This incident has been resolved

Posted Oct 15, 2020 - 15:41 PDT

Monitoring

We experienced intermittent issues with a small subset of customers in Americas-Cloud Production and Central Sandbox environments where users using Zuora UI would get logged out and asked to log back in repeatedly.

Posted Oct 14, 2020 - 13:11 PDT

This incident affected: AMERICAS - CLOUD 1 (NA1) - *.na.zuora.com (Production UI).