Delays impacting Invoice PDF generation on Americas Cloud (NA) production environments

Incident Report for Zuora

Resolved

This incident has been resolved.

Posted Sep 08, 2021 - 10:37 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 08, 2021 - 09:33 PDT

Update

We are continuing to work on a fix for this issue.

Posted Sep 08, 2021 - 07:45 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 08, 2021 - 06:16 PDT

Investigating

We are investigating delays impacting Invoice PDF generation on Americas Cloud (NA) production environments

Posted Sep 08, 2021 - 05:38 PDT

This incident affected: AMERICAS - CLOUD 1 (NA1) - *.na.zuora.com (Production Batch Operations).