Order update issue in UI on recent Orders UI enhancement.

Incident Report for Zuora

Resolved

This incident has been resolved.

Posted Sep 14, 2020 - 08:51 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 14, 2020 - 02:51 PDT

Update

We are continuing to work on a fix for this issue.

Posted Sep 14, 2020 - 01:12 PDT

Identified

We have identified an Order update issue with the UI error “Charge can only be updated before its terminal”. We are currently working on a fix.

Posted Sep 13, 2020 - 04:33 PDT

This incident affected: AMERICAS - CLOUD 2 (NA2) - www|rest.zuora.com (Production UI, Sandbox UI), EUROPE - CLOUD 1 (EU1) - *.eu.zuora.com (Production UI, Sandbox UI), and AMERICAS - CLOUD 1 (NA1) - *.na.zuora.com (Production UI, Sandbox UI).