Elevated error rates with login/oAuth requests
Incident Report for Zuora
Resolved
This incident has been resolved.
Posted May 18, 2022 - 10:51 PDT
Update
We are continuing to monitor for any further issues.
Posted May 18, 2022 - 06:48 PDT
Monitoring
Our team applied a few modifications on performance for the instances to handle the numbers of requests we were receiving and so we’ll monitor if this for the next 6 to 10 hours.
Posted May 17, 2022 - 23:56 PDT
Investigating
Our engineering teams have observed small but elevated error rates for login/oAuth requests in the NA2 production environment. We are investigating this with the highest priority.
Posted May 17, 2022 - 20:19 PDT
This incident affected: AMERICAS - CLOUD 2 (NA2) - www|rest.zuora.com (Production UI, Production API).