Delay in call out and email notifications in EU1 production

Incident Report for Zuora

Resolved

This incident has been resolved.

Posted May 25, 2022 - 11:11 PDT

Update

We are continuing to monitor for any further issues.

Posted May 24, 2022 - 13:21 PDT

Monitoring

We have identified delays in call outs and email notifications in EU1 production environment. Our teams are engaged on this with the highest priority. We have implemented a fix and monitoring the issue.

Posted May 24, 2022 - 12:21 PDT

This incident affected: EUROPE - CLOUD 1 (EU1) - *.eu.zuora.com (Production UI, Production Batch Operations).