Service disruption to both UI and API access for a small subset of US hosted production tenants.

Incident Report for Zuora

Resolved

This incident has been resolved.

Posted Dec 11, 2019 - 17:47 PST

Update

We are continuing to monitor for any further issues.

Posted Dec 11, 2019 - 17:37 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 11, 2019 - 17:31 PST

Investigating

We are currently investigating this issue.

Posted Dec 11, 2019 - 17:30 PST

This incident affected: AMERICAS - CLOUD 2 (NA2) - www|rest.zuora.com (Production UI, Production API, Production Integrations, Production Batch Operations, Production Analytics).