Small subset of US Hosted Sandbox tenants are experiencing performance degradation on Reporting and API call.

Incident Report for Zuora

Resolved

This incident has been resolved.

Posted Jun 05, 2020 - 00:46 PDT

Monitoring

A fix have been applied and we are monitoring the status now.

Posted Jun 04, 2020 - 22:52 PDT

Investigating

Small subset of US Hosted Sandbox tenants are experiencing performance degradation on Reporting and API call.
We are investigating the issue now.

Posted Jun 04, 2020 - 22:00 PDT

This incident affected: AMERICAS - CLOUD 2 (NA2) - www|rest.zuora.com (Sandbox UI, Sandbox API).