Data Source Exports remain in "Pending" status on a subset of Production tenants.

Incident Report for Zuora

Resolved

This is considered resolved.

Posted Jun 07, 2018 - 08:28 PDT

Monitoring

Outstanding pending export jobs are processed, and new jobs are being processed as expected.

Posted Jun 07, 2018 - 06:01 PDT

Identified

We have identified the cause of issue and working on the fix now.

Posted Jun 07, 2018 - 05:39 PDT

Investigating

Data Source Exports remain in "Pending" status on a subset of Production tenants. Our teams are looking into this.

Posted Jun 07, 2018 - 05:33 PDT

This incident affected: AMERICAS - CLOUD 2 (NA2) - www|rest.zuora.com (Production Batch Operations).