Subset of customers experiencing intermittent HTML PDF generation failures

Incident Report for Zuora

Resolved

We observed an issue with HTML PDF generation. Emails with pdf attachments could be failing with invoice HTMl template. This issue has been resolved.

Posted Dec 03, 2022 - 06:11 PST

This incident affected: EUROPE - CLOUD 1 (EU1) - *.eu.zuora.com (Production UI, Production API).