Delays in processing for a small subset of EU Production tenants

Incident Report for Zuora

Resolved

This incident has been resolved.

Posted Mar 20, 2020 - 02:14 PDT

Monitoring

We have identified an issue causing delays in processing between 2:20 AM - 8:40 AM PDT for a small subset of EU Production tenants. We have mitigated the issue and are monitoring for further occurrences.

Posted Mar 19, 2020 - 09:48 PDT

This incident affected: EUROPE - CLOUD 1 (EU1) - *.eu.zuora.com (Production UI, Production API).