Datasource export not running from UI in sandbox environments

Incident Report for Zuora

Resolved

This issue is resolved now.

Posted Jun 07, 2018 - 08:48 PDT

Monitoring

We have applied the fix to sandbox environments and verified the datasource export is running fine from UI now.

Posted Jun 07, 2018 - 08:33 PDT

Identified

We have identified the cause of issue and working on the fix now.

Posted Jun 07, 2018 - 05:38 PDT

Investigating

Zuora is currently experiencing issue with running datasource export from UI in sandbox environments.

Posted Jun 07, 2018 - 04:57 PDT

This incident affected: AMERICAS - CLOUD 2 (NA2) - www|rest.zuora.com (Sandbox Batch Operations) and EUROPE - CLOUD 1 (EU1) - *.eu.zuora.com (Sandbox Batch Operations).