Performance degradation on data query in EU Sandbox

Incident Report for Zuora

Resolved

We have mitigated the issue and restored it to a normal service level. This incident has been resolved.

Posted Jun 24, 2022 - 22:57 PDT

Investigating

EU Sandbox is experiencing the data query performance issue showing a Timeout error. Our engineers are working to find the cause

Posted Jun 23, 2022 - 20:42 PDT

This incident affected: EUROPE - CLOUD 1 (EU1) - *.eu.zuora.com (Sandbox UI, Sandbox API, Sandbox Integrations).