Timeouts with usage page in Zuora UI

Incident Report for Zuora

Resolved

This incident has been resolved.

Posted Jan 28, 2023 - 23:53 PST

Update

We are continuing to work on a fix for this issue.

Posted Jan 26, 2023 - 03:37 PST

Identified

The usage page is not accessible via UI (https://www.zuora.com/apps/Usages.do) we receive the timeout error response.

Our engineering team is working on this with the highest priority. Please stay tuned for more details.

Posted Jan 25, 2023 - 21:31 PST

This incident affected: AMERICAS - CLOUD 2 (NA2) - www|rest.zuora.com (Production UI).