Reporting service degradation
Incident
Report for Zuora
Resolved
The reporting service has been fully restored in our US and EU customer facing environments.
Monitoring
Reporting service is in the process of being restored as we have identified the source of the problem and are in the process of fixing it, and are now in monitoring state.
Investigating
We are investigating a Reporting service degradation that impacts all our customer facing environments in US and EU. The problem manifests itself as an error to generate reports in the reporting UI. We will provide more updates when we have identified the cause of the problem.
