The payment gateway Braintree was failing to process payments for the subset of the Production tenants
Incident
Report for Zuora
Resolved
This incident has been resolved.
Monitoring
The payment gateway Braintree was failing to process payments for the subset of the Production tenants which was caused by an ongoing incident at Braintree https://status.braintreepayments.com/incidents/bhbgk2d06lv1.
The impact has been resolved now and we are currently monitoring.
Time of the impact - 9:02 - 9:39 AM PT
The impact has been resolved now and we are currently monitoring.
Time of the impact - 9:02 - 9:39 AM PT
This incident affected: EUROPE - CLOUD 1 (EU1) - *.eu.zuora.com (Production API, Production Integrations) and AMERICAS - CLOUD 1 (NA1) - *.na.zuora.com (Production API, Production Integrations).
