Issue with Japanese characters in Workflow

Incident Report for Zuora

Resolved

This incident has been resolved.

Posted Jan 23, 2021 - 00:28 PST

Monitoring

A fix has been implemented and we are monitoring the results.
The impacted timeframe: from 11:30 AM to 10:10 PM on Jan 22nd PST

Posted Jan 22, 2021 - 22:34 PST

Identified

We have identified an issue in Workflow while handling Japanese characters. Our teams are investigating this with the highest priority.

Posted Jan 22, 2021 - 21:42 PST

This incident affected: AMERICAS - CLOUD 2 (NA2) - www|rest.zuora.com (Production Batch Operations, Sandbox Batch Operations).