Performance degradation causing delays and failures in Zuora 360 and 360+ Sync for a subset of US Prod environment tenants starting from 08/02/2022 4 AM PST to 8 AM PST

Incident Report for Zuora

Resolved

This incident has been resolved.

Posted Aug 02, 2022 - 14:34 PDT

Monitoring

We have mitigated the impact and restored the sync services, we will continue to monitor for any further issues.

Posted Aug 02, 2022 - 10:51 PDT

This incident affected: AMERICAS - CLOUD 2 (NA2) - www|rest.zuora.com (Production Batch Operations).