Intermittent Slowness with Zuora Sandbox and Production websites
Incident
Report for Zuora
Resolved
Performance is back to normal for all sites
Update
We continue working with our upstream providers to bring performance back to normal levels.
Monitoring
We are aware of an intermittent performance issue with Zuora Production and API Sandbox websites (www.zuora.com apisandbox.zuora.com). This appears to be related to our 3rd party vendor Pantheon and is being tracked on their status page -- https://status.pantheon.io
The issue appears to be limited to our websites only, Zuora UI and APIs appear to be unaffected. Customers can directly log into UI using login URLs https://www.zuora.com/apps/newlogin.do and https://apisandbox.zuora.com/apps/newlogin.do
The issue appears to be limited to our websites only, Zuora UI and APIs appear to be unaffected. Customers can directly log into UI using login URLs https://www.zuora.com/apps/newlogin.do and https://apisandbox.zuora.com/apps/newlogin.do
This incident affected: AMERICAS - CLOUD 2 (NA2) - www|rest.zuora.com (Production UI, Sandbox UI).
