Reporting gets stuck at "In Progress" status for a subset of tenants in the US Production Environment.

Incident Report for Zuora

Resolved

This incident has been resolved.

Posted Aug 05, 2020 - 04:00 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 04, 2020 - 20:06 PDT

Investigating

We are currently investigating this issue.

Posted Aug 04, 2020 - 17:43 PDT

This incident affected: AMERICAS - CLOUD 2 (NA2) - www|rest.zuora.com (Production Analytics).