Invoice Posted Notifications not sending in Sandbox Environments

Incident Report for Zuora

Resolved

This incident has been resolved.

Posted Aug 13, 2019 - 07:25 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 13, 2019 - 06:18 PDT

Update

We are continuing to work on a fix for this issue.

Posted Aug 13, 2019 - 01:24 PDT

Update

Our Engineering team is continuing to work on this issue with the utmost priority. We will keep you posted on further progress.

Posted Aug 12, 2019 - 19:13 PDT

Identified

We have identified the root cause of this issue, and our Engineering team is actively working on the fix.

Posted Aug 12, 2019 - 11:43 PDT

Investigating

We have identified an issue where Invoice Posted notifications are not being sent from API Sandbox and EU Sandbox environments.
Our engineering team are currently investigating this issue with the highest priority.

Posted Aug 12, 2019 - 08:57 PDT

This incident affected: AMERICAS - CLOUD 2 (NA2) - www|rest.zuora.com (Sandbox Batch Operations) and EUROPE - CLOUD 1 (EU1) - *.eu.zuora.com (Sandbox Batch Operations).