Delays in processing 360+ Sync and Notifications In US sandbox and EU sandbox environments

Incident Report for Zuora

Resolved

This incident has been resolved.

Posted Jan 17, 2020 - 01:29 PST

Update

We are continuing to investigate this issue.

Posted Jan 17, 2020 - 00:46 PST

Investigating

We have identified an issue causing delays in 360+ Sync and Notifications. Our engineering teams are currently investigating it with the highest priority.

Posted Jan 17, 2020 - 00:34 PST

This incident affected: AMERICAS - CLOUD 2 (NA2) - www|rest.zuora.com (Sandbox Batch Operations) and EUROPE - CLOUD 1 (EU1) - *.eu.zuora.com (Sandbox Batch Operations).