Performance degradation causing 360+ sync latency for EU Production tenants
Incident Report for Zuora
Resolved
This incident has been resolved.
Posted May 08, 2021 - 18:50 PDT
Monitoring
A fix has been implemented and we are monitoring the latency for no lingering issues.
Posted May 07, 2021 - 12:39 PDT
Investigating
We have identified a latency in 360+ sync for EU Production tenants. Our Engineering team is investigating the root cause with utmost priority.
Posted May 07, 2021 - 07:13 PDT
This incident affected: EUROPE - CLOUD 1 (EU1) - *.eu.zuora.com (Production Integrations, Production Batch Operations).