Netsuite Connector app not working

Incident Report for Zuora

Resolved

This incident has been resolved.

Posted May 11, 2021 - 08:37 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 11, 2021 - 08:26 PDT

Update

We are continuing to work on the fix for this issue.

Posted May 10, 2021 - 20:56 PDT

Update

Our engineering team has identified the root cause and are currently working to resolve the issue.

Posted May 10, 2021 - 05:29 PDT

Identified

Netsuite connector is intermittently unavailable for all Connect customers. Engineering teams are currently working on this with the highest priority.

Posted May 10, 2021 - 01:07 PDT

This incident affected: MARKETPLACE (CONNECT) APPLICATIONS (Marketplace (Connect) - Production).