A subset of tenants are in EU Sandbox environment is experiencing internal server error with Data Query.

Incident Report for Zuora

Resolved

This incident has been resolved.

Posted Jan 28, 2022 - 05:04 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 27, 2022 - 08:31 PST

Investigating

We are currently investigating this issue.

Posted Jan 27, 2022 - 07:41 PST

This incident affected: EUROPE - CLOUD 1 (EU1) - *.eu.zuora.com (Sandbox UI, Sandbox API).