Login issues for subset of tenants
Incident Report for Zuora
Resolved
This incident has been resolved.
Posted Jan 20, 2022 - 01:01 PST
Monitoring
Zuora ID: ZID NA2-PROD19 experienced intermittent API and UI availability which was resolved at 3:52 pm PST; we are continuing to monitor
Posted Jan 19, 2022 - 16:25 PST
Investigating
We are investigating a login issue impacting Zuora ID: ZID NA2-PROD19.

To find your Zuora ID, please review:
https://knowledgecenter.zuora.com/Billing/Tenant_Management/A_Personal_Settings

Additional community reference:
https://community.zuora.com/communities/community-home/digestviewer/viewthread?MessageKey=cdeb6384-7a38-435a-9a89-2e89fccd3736
Posted Jan 19, 2022 - 16:23 PST
This incident affected: AMERICAS - CLOUD 1 (NA1) - *.na.zuora.com (Production UI).