Performance degradation for a subset of EU Sandbox tenants

Incident Report for Zuora

Resolved

This incident has been resolved.

Posted Feb 17, 2020 - 07:28 PST

Identified

The issue has been identified and a fix is being implemented.

Posted Feb 17, 2020 - 06:21 PST

Investigating

We are currently investigating an issue impacting response times for a subset of EU Sandbox tenants.

Posted Feb 17, 2020 - 04:56 PST

This incident affected: EUROPE - CLOUD 1 (EU1) - *.eu.zuora.com (Sandbox UI, Sandbox API).