500 Internal Server Errors on Zuora Revenue Production BI View API’s

Incident Report for Zuora

Resolved

This incident has been resolved.

Posted Jan 30, 2023 - 22:48 PST

Monitoring

We detected elevated error rates with Zuora Revenue BI View API’s and have implemented a fix to resolve the issue of 7:30AM PST
Currently monitoring the service.

Posted Jan 29, 2023 - 11:25 PST

This incident affected: AMERICAS - CLOUD 2 (NA2) - www|rest.zuora.com (Production UI, Production API, Production Integrations, Production Batch Operations, Production Analytics, Sandbox UI, Sandbox API, Sandbox Integrations, Sandbox Batch Operations, Sandbox Analytics, Central Sandbox), MARKETPLACE (CONNECT) APPLICATIONS (Marketplace (Connect) - Production), EUROPE - CLOUD 1 (EU1) - *.eu.zuora.com (Production UI, Production API, Production Integrations, Production Batch Operations, Production Analytics, Sandbox UI, Sandbox API, Sandbox Integrations, Sandbox Batch Operations, Sandbox Analytics, Central Sandbox), AMERICAS - CLOUD 1 (NA1) - *.na.zuora.com (Production UI, Production API, Production Integrations, Production Batch Operations, Production Analytics, Sandbox UI, Sandbox API, Sandbox Integrations, Sandbox Batch Operations, Sandbox Analytics, Central Sandbox), and ZUORA REVENUE CLOUD (Revenue API Service).