Delays with 360+ sync jobs impacting a subset of the tenants for US(NA2) Production.
Incident Report for Zuora
Resolved
This incident has been resolved.
Posted May 23, 2022 - 18:54 PDT
Identified
We have identified the root cause of the issue and the mitigation measure has been taken.
We may still need a couple of hours for the latency to drop completely.
Posted May 23, 2022 - 15:31 PDT
Investigating
Our Engineering teams are looking into delays with 360+ sync jobs impacting a subset of tenants for US(NA2) Production.
Posted May 23, 2022 - 11:19 PDT
This incident affected: AMERICAS - CLOUD 2 (NA2) - www|rest.zuora.com (Production Batch Operations).