A subset of customers are experiencing delays with 360+ sync and Customized Notifications

Incident Report for Zuora

Resolved

This incident has been resolved.

Posted Dec 09, 2019 - 08:44 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 09, 2019 - 08:42 PST

Investigating

A subset of customers are experiencing delays with 360+ sync and Customized notifications(NoAE) in the EU sandbox environment. Our engineering teams are engaged and working on a fix.

Posted Dec 09, 2019 - 08:33 PST

This incident affected: EUROPE - CLOUD 1 (EU1) - *.eu.zuora.com (Sandbox UI).