REST API response URL’s contain incorrect value in EU Sandbox

Incident Report for Zuora

Resolved

This incident has been resolved.

Posted Aug 08, 2019 - 09:14 PDT

Update

We are continuing to monitor for any further issues.

Posted Aug 08, 2019 - 08:56 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 08, 2019 - 08:54 PDT

Investigating

We have identified an issue affecting EU Sandbox Environments, where REST API responses that contain a URL are returning an incorrect value. Our engineering teams are investigating with utmost priority.

Posted Aug 08, 2019 - 07:25 PDT

This incident affected: EUROPE - CLOUD 1 (EU1) - *.eu.zuora.com (Sandbox API).