HTTP GET Exception when submitting quotes in Salesforce CPQ
Incident Report for Zuora
Resolved
This incident has been resolved.
Posted Jul 26, 2020 - 17:39 PDT
Update
This incident has been resolved.
We are working on the cause of the issue and will update this post when we have the details.
Posted Jul 26, 2020 - 17:37 PDT
Update
Our teams are actively working on identifying the cause of the issue.
Posted Jul 25, 2020 - 23:53 PDT
Update
We are still investigating the issue on our end
Posted Jul 24, 2020 - 22:53 PDT
Investigating
We have identified that for the subset of US production tenants while submitting quotes in Salesforce CPQ, the below error is thrown:
{"eventId":2,"extensionName":"prepaid with Drawdown","errorMessage":"java.lang.RuntimeException: HTTP GET Exception. Please see logs for details.","errorCode":"19902"};

Our team is currently investigating the issue.
Posted Jul 24, 2020 - 20:02 PDT
This incident affected: AMERICAS - HOSTED (Production Integrations).