Performance degradation impacting UI/API response times for a sub-set of Apisandbox tenants

Incident Report for Zuora

Resolved

This incident has been resolved after implementing a fix.

Posted Nov 23, 2021 - 22:26 PST

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 23, 2021 - 08:13 PST

Investigating

We are currently investigating a performance degradation impacting UI/API response times for a sub-set of Apisandbox tenants.

Posted Nov 23, 2021 - 07:25 PST

This incident affected: AMERICAS - CLOUD 2 (NA2) - www|rest.zuora.com (Sandbox UI, Sandbox API).