Notification Triggered by Custom Events Delays in NA2 Production for a Subset of Customers

Incident Report for Zuora

Resolved

This incident has been resolved.

Posted Mar 28, 2024 - 00:53 PDT

Monitoring

A subset of customers in NA2 production environment experienced delays in notifications triggered by custom events between 2024-03-26 08:00:00 PDT to 2023-03-26 18:00:00 PDT.
We have implemented a fix and are monitoring the issue closely.

Posted Mar 27, 2024 - 21:24 PDT

This incident affected: AMERICAS - CLOUD 2 (NA2) - www|rest.zuora.com (Production Integrations).