Performance degradation affecting a small subset of US Production tenants

Incident Report for Zuora

Resolved

We identified a performance degradation affecting a subset of US Production tenants causing prolonged response times between 4:50am and 6:38am PT 05/27. The issue is now resolved and we are monitoring for any further issues.

Posted May 27, 2020 - 07:16 PDT

This incident affected: AMERICAS - CLOUD 2 (NA2) - www|rest.zuora.com (Production UI, Production API).