Performance Degradation for a subset of tenants in Central Sandbox
Incident
Report for Zuora
Resolved
This incident has been resolved.
Update
We are continuing to monitor for any further issues.
Monitoring
We observed a performance degradation in Central Sandbox causing delays in performing bill runs, payment runs, data source exports, and event notifications/callouts for a subset of tenants.
A fix has been implemented and we are monitoring the results.
A fix has been implemented and we are monitoring the results.
This incident affected: AMERICAS - CLOUD 2 (NA2) - www|rest.zuora.com (Central Sandbox) and AMERICAS - CLOUD 1 (NA1) - *.na.zuora.com (Central Sandbox).
