PDF Generation Issue for a Subset of EU Production Tenants

Incident Report for Zuora

Resolved

We observed a Billing Document PDF generation issue that impacted a subset of EU Production tenants from 12:15 AM to 03:00 AM (PST). This issue is now resolved and normal service has resumed.

Posted Nov 29, 2024 - 04:18 PST

This incident affected: EUROPE - CLOUD 1 (EU1) - *.eu.zuora.com (Production UI, Production API).