API Proxy is affected for Subset of US Production Tenants

Incident Report for Zuora

Resolved

This incident has been resolved.

Posted Jun 25, 2020 - 04:33 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 23, 2020 - 04:31 PDT

Investigating

API Calls to download files using /v1/file/{id} or /v1/files/{id} is affected and our engineering team is currently looking into it with priority

Posted Jun 22, 2020 - 21:15 PDT

This incident affected: AMERICAS - CLOUD 2 (NA2) - www|rest.zuora.com (Production API).