Object Manager UI and Custom Objects API Unavailable in Sandbox and Central Sandbox

Incident Report for Zuora

Resolved

This incident has been resolved.

Posted Nov 13, 2024 - 23:00 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 13, 2024 - 16:52 PST

Update

We are continuing to investigate this issue.

Posted Nov 13, 2024 - 16:22 PST

Investigating

We are currently investigating an issue where Object Manager UI and Custom Objects API are unavailable in NA1/NA2/EU1 Sandbox and NA1 Central Sandbox environments.

Posted Nov 13, 2024 - 16:21 PST

This incident affected: AMERICAS - CLOUD 2 (NA2) - www|rest.zuora.com (Sandbox UI, Sandbox API, Central Sandbox), EUROPE - CLOUD 1 (EU1) - *.eu.zuora.com (Sandbox UI, Sandbox API), and AMERICAS - CLOUD 1 (NA1) - *.na.zuora.com (Sandbox UI, Sandbox API, Central Sandbox).