Adyen Payment Method Updater is temporarily unavailable.
Incident Report for Zuora
Resolved
This incident has been resolved.
Posted Mar 17, 2023 - 05:20 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Mar 16, 2023 - 06:13 PDT
Update
The issue is only impacting tenants who’re using Adyen Payment Method Updater. Normal payment transactions are not impacted by the issue. The engineering team is continuing to work on the fix
Posted Mar 16, 2023 - 02:37 PDT
Update
We are continuing to work on a fix for this issue.
Posted Mar 15, 2023 - 22:04 PDT
Identified
We are observing the unavailability of Adyen Payment Method Updater.
Our Engineering team is currently working on a fix.
Posted Mar 15, 2023 - 22:03 PDT
This incident affected: EUROPE - CLOUD 1 (EU1) - *.eu.zuora.com (Production Integrations), AMERICAS - CLOUD 1 (NA1) - *.na.zuora.com (Production Integrations), and AMERICAS - CLOUD 2 (NA2) - www|rest.zuora.com (Production Integrations).