System Status Page

Adyen Payment Method Updater is temporarily unavailable.

Incident Report for Zuora

Resolved

This incident has been resolved.
Posted Mar 17, 2023 - 05:20 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 16, 2023 - 06:13 PDT

Update

The issue is only impacting tenants who’re using Adyen Payment Method Updater. Normal payment transactions are not impacted by the issue. The engineering team is continuing to work on the fix
Posted Mar 16, 2023 - 02:37 PDT

Update

We are continuing to work on a fix for this issue.
Posted Mar 15, 2023 - 22:04 PDT

Identified

We are observing the unavailability of Adyen Payment Method Updater.
Our Engineering team is currently working on a fix.
Posted Mar 15, 2023 - 22:03 PDT
This incident affected: EUROPE - CLOUD 1 (EU1) - *.eu.zuora.com (Production Integrations), AMERICAS - CLOUD 1 (NA1) - *.na.zuora.com (Production Integrations), and AMERICAS - CLOUD 2 (NA2) - www|rest.zuora.com (Production Integrations).
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