UI and API performance degradation for EU Production & EU Sandbox tenants
Incident Report for Zuora
Resolved
This incident has been resolved.
Posted Jul 13, 2021 - 12:04 PDT
Update
We are continuing to monitor for any further issues.
Posted Jul 13, 2021 - 07:37 PDT
Monitoring
We continue to monitor the environments for now.
Posted Jul 13, 2021 - 06:09 PDT
Identified
We are investigating reports of EU Production & EU Sandbox tenants' UI and API not being available intermittently between 1:06pm and 1:15pm (BST). The issue has been resolved and we continue to monitor the situation.
Posted Jul 13, 2021 - 05:24 PDT
This incident affected: EUROPE - CLOUD (Production UI, Sandbox UI).