Zuora Status - Brief billing failures and performance degradation for a subset of customers in "Americas

Brief billing failures and performance degradation for a subset of customers in "Americas - Hosted" production environment

Incident Report for Zuora

Resolved

This incident has been resolved.

Posted Jul 21, 2020 - 19:40 PDT

Monitoring

We experienced brief Billing UI and API performance degradation for a subset of customers in the "Americas - Hosted" production environment at 6:13 pm PDT. This has since been rectified and we're monitoring very closely.

Posted Jul 21, 2020 - 18:53 PDT

This incident affected: AMERICAS - CLOUD 2 (NA2) - www|rest.zuora.com (Production UI, Production API).