Reporting performance issues for a subset of tenants in the US Production Environment.

Incident Report for Zuora

Resolved

The issue has been resolved. No recurrence of the issue has been observed since 20:10 PM PDT.

Posted Jul 01, 2020 - 23:14 PDT

Monitoring

The issue has now been resolved and we are monitoring to ensure no lingering issues.

Posted Jul 01, 2020 - 20:31 PDT

Investigating

We are having a performance issue with our Reporting in US Production for a subset of tenants. Our team is currently investigating the issue.

Posted Jul 01, 2020 - 20:02 PDT

This incident affected: AMERICAS - CLOUD 2 (NA2) - www|rest.zuora.com (Production Analytics).