Delay in Data Exports in NA2 Production

Incident Report for Zuora

Resolved

This incident has been resolved.

Posted Sep 23, 2024 - 20:37 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 23, 2024 - 17:36 PDT

Investigating

We have observed delays in Data Exports for a subset of customers in NA2 production. Such Data Exports are in “Pending” status. We’re investigating this with the highest priority.

Posted Sep 23, 2024 - 17:04 PDT

This incident affected: AMERICAS - CLOUD 2 (NA2) - www|rest.zuora.com (Production Batch Operations).