APISANDBOX UI and Login Page were Down

Incident Report for Zuora

Resolved

This incident has been resolved.

Posted Feb 12, 2019 - 04:13 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 12, 2019 - 03:17 PST

Identified

The issue has re-occurred, per internal teams we have identified the root cause and working on same on priority.

Posted Feb 12, 2019 - 03:14 PST

Monitoring

While we have seen no further issues, we are still ascertaining root cause.

Posted Feb 11, 2019 - 13:48 PST

Investigating

We are looking in to what caused this issue. We have mitigated the problem, but are still investigating what circumstances lead to this problem.

Posted Feb 11, 2019 - 11:37 PST

This incident affected: AMERICAS - CLOUD 2 (NA2) - www|rest.zuora.com (Sandbox UI).